Reviews (8)
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Trying to reach the support team, but there's no way of contacting them. All of the "contact us" button don't work. The app is great, but there is some things that I need help with.
Hey there! I'm so sorry you haven't been able to contact us - the contact button should show for everyone in the app in the bottom corner to email us. I will look into this to ensure it works for everyone! Otherwise please email us at help@betterblogcomments.com and we'll be happy to help out.
So sorry for this!! We've tried sending you an email via a support thread we had with your store last year but we haven't got a response yet.
Let me know!
The best comment app for Shopify overall as of early 2026, because:
-Clean and low-friction UX for commenters. Visitors can simply input their email address when commenting; no need to login/register.
-Can auto-send reply alert email to commenters if they checked "notify me".
--Caveat: the sender for reply alerts shows as your store name but address mail@betterblogcomments.com.
-Can import comments from CSV file.
Can be improved:
-No export option. Once you start using this app, there's no easy way to transfer your comments out!
-Can't upload images in comments.
-No upvote/downvote.
-No GUI for formatting text (bold, italic, hyperlink, etc). This already exists on the backend dashboard, but needs to be added to the frontend widget.
Happy to update my review as features improve.
I was searching through the various apps that could help with comments for the very basic Shopify Blog page.
This is exactly what I was looking for . It gives me and my customers an easy way to respond and for all to engage together.
The customer service is excellent.
Set up in minutes with their assistance.
The app is great overall but when I reply to comments via email instead of logging into Shopify, they do not get approved and my comment reply is blank. I had to go in and approve/respond to them all again in the app.
Thanks for the review - just confirming that this issue was fixed and email replies work perfectly now! Thanks so much for using the app :)
Honestly, this app is the best for managing blog comments on Shopify. The built-in Shopify comment system is very basic and extremely limited: you can’t reply to comments, and there’s no way for users to interact with each other… it’s just not practical.
Better Blog Comments completely changes the game! With this app, I can reply directly to comments, and even better: visitors can interact with each other. It creates a real dynamic and significantly boosts engagement and SEO on my pages.
The app is also very well-designed: it looks great, integrates perfectly with my site, and is super easy to use. A special shoutout to the customer support team—I reached out to the developer with a question, and they replied quickly with clear solutions. The service is absolutely top-notch!
Better Blog Comments is not simply "better," -- it's the best. I tried multiple different free-trial apps only to learn that Bolle Apps' "Better Blog Comments" is the best in terms of features, customization and support. Patrick is responsive, knowledgeable and incredibly helpful! I am so glad this app exists and I can't see using any other.
Amazing - I couldn't have written it better myself! Thank you so much Aaron, I really appreciate it. So glad to see you using the app in such a novel way, providing a neutral discussion platform and taking advantage of all the features. Excited to build some more useful tools for you!
Best solution we found for replying to blog comments! The Better Blog team were very quick to respond and solve any of our questions and feature requests.