Bob Go smart shipping solution

If you are on a Basic Shopify plan, the integration between Shopify & Uafrica is amazing, it's easy and simple and saves you from purchasing the more expensive plan as it allows you to save time when booking a courier to collect parcels - your addtional cost though is printing waybills unless you have the stickers/trackers provided by someone like the The Courier Guy. They are also able to offer you better pricing for courier charges due to large volumes. That's your 2 stars.

The bad part is the courier companies they have chosen to align themselves with, where the service is pathetic and some do not take resonsibility in an event where your parcel goes missing, stolen or gets lost in order for you to see which companies provide LIMITED liability cover, you have to read their policies etc on their website. In other words, if ANYTHING goes wrong Uafrica takes no responsibility and neither do the courier companies who do not provide you with this limited liability cover.

Think twice about choosing the cheaper courier companies as they give you the most problems namely: Internet Express & Skynet.

Uafrica has a brilliant setup which makes shipping easy, but they fail us businesses by not stepping in when there are issues relating to courier companies and their service. I feel as the "middle man" they should act on it, and should have all courier companies align to a set Uafrica policy and procedures rather than the couriers own. This would allow all parties to have a fair chance when disputes arise regarding poor service, theft & loss.

Pros - User friendly and hugely convenient - Good set of couriers
- Good customer support
- No major glitches so far
- Mostly fair pricing
Con
- Extremely high pricing for having more than 1 shipping location.

I couldn't run my business without uAfrica. It takes out all the admin, saves me time and money and is very user friendly. Thank you :-)

This app automates the entire shipping process, adding new features all the time, leaving me with more time to do the FUN stuff in my business! Well done and can't wait to see what else you come up with!

Great company to work with.
Their communication between us and the dedicated couriers are great.
On time payments as well.

When I started my small business I tried various shipping methods with multiple couriers, which involved time consuming admin and endless issues. uAfrica has made my life so much easier!

Fantastic, reliable service provider! Extremely easy to use & understand.
Not a single issue so far, as opposed to other courier services previously used! Would recommend to anyone! Thanks uAfrica!

No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.

We are using uAfrica for 3 years shipping our concentrate juices to our clients and competition winners. uAfrica is the best eCommerce tool built to streamline order fulfilment and shipping processes. It is so easy to work on the platform, generate quotes from multiple couriers and their support team is fast and efficient. You dont struggle to get hold of their support team! The app is user friendly and in this 3 years we could see it grow more and more and even BETTER everytime! Shipping with uAfrica feels like a breeze! Its saves us time and money! We can't wait to see what the future holds for uAfrica! Well done! Regards Team Magalies Citrus

Best App ever made. Such a time saver. Update:
Been using the App for a few years now and its been a life saver. literally saves a salary. I have only had brilliant service from them. Couriers can let you down which is understandable. I don't feel this is Uafricas fault and they do assist with getting it sorted out. Fees do work out cheaper than using a courier directly. even if it was more expensive, it would be fine just because of the time I save not having to get quotes and fill in waybills.