Reviews (67)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited October 10, 2022

They continued to charge me for months after i uninstalled the app from shopify! Had constant issues with the app not syncing - more than twice a month! Every month at least 1-2 per month i had to email you! I used this fr over 4 years there were no extra terms when i signed up! Its obvious that it doesnt work if you need to cancel the subscription on a separate website! Shows it doesnt sync ...

RedTagSA
South Africa
Over 5 years using the app
Bob Group (Pty) Ltd replied October 10, 2022

In accordance with section 4.8 of our terms and conditions, "Please note that uninstalling or deleting the App does not result in a cancellation of your subscription. ...

July 14, 2020

No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.

Martin West Designs
South Africa
Over 2 years using the app
September 3, 2022

Worst company ever. Pathetic support even though I have been using them from couple of years. They misplaced my whole pallet of stock. and now refusing to pay me for my stock which they misplaced due to their lake of management. All the boxes were having my company name yet they did not care to even contact me. Taking them to National Consumer Court very soon. Beware of them.

TechnoLabSA
South Africa
Almost 2 years using the app
Bob Group (Pty) Ltd replied September 6, 2022

We're so sorry to hear about your experience with uAfrica. As stated in our Terms and Conditions, uAfrica cannot be held liable for lost or damaged stock, as it is then in ...

Edited September 12, 2021

The product feed is super slow and not responsive at time. This is designed for small stores with 40k less products.

Cable5
South Africa
About 1 year using the app
Bob Group (Pty) Ltd replied February 1, 2021

We're so sorry to hear that you are not happy with our app. We try to offer our customers a truly seamless fulfillment experience to make their order processing, fulfillment ...

Edited March 28, 2018

Idea behind the app and ease of use to intergrate with your shopify store is awesome, but seems that have the only system specific to south african courier market so hold bit of a manopoly on this integration with shopify stores

For the concept I give 5 stars but for service and the rest negative stars, less than 0
Initial intorduction is great, but there are few clever things in way it is ...

Merchanthunter
South Africa
5 months using the app
February 14, 2018

Don't bother. Terrible service. Very 1st customer order not collected as scheduled. They phoned the a few days later, enquiring how the service was and when I mentioned what had happened they blamed the second party courier, but we had checked with them and they did not have a ticket on their system. They promised to resolve the issue. Yet still no call 6 days later. Unreliable.

Vapestreet Co Za
South Africa
17 days using the app