BOO EU Withdrawal Button

BOO EU Withdrawal Button

Pricing
Free
Rating
5.0 (5)
Developer
BOO Apps

Compliant 14-day withdrawal widget for EU stores. 24 languages, audit trail, automated emails.

Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks. Install free.

Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks. Install free. more
  • 14-day deadline auto-calculated from the last delivered package (Article 9(2))
  • Storefront widget in 24 EU languages, auto-detected from customer locale
  • Status pipeline: Received, Processing, Completed, Rejected — bulk update
  • Dashboard CSV export and per-request PD track and manage all withdrawal requests
  • GDPR-aware: customer data removed via Shopify redact webhooks

Languages

English, German, French, Spanish, Italian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Swedish, Icelandic, and Norwegian

Works with

  • Shopify Admin

Reviews (5)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 8, 2026

Very soon (19 June 2026) the EU Withdrawal button/link will become compulsory, so I looked for a very basic implementation for this functionality, and came across this BOO EU Withdrawal button app. It does exactly what it promises with easy implementation. At first it was a button widget only, but I wanted to use a link pointing to a Withdrawal page instead. With some feedback from my side and in turn very quick responses from BOO, I was all set and done (bicyquel.eu); BOO even expanded customisation options as per my request. As stated before, this app does what it is supposed to do, but the 5 stars are for the quick responses and excellent support.

bicyquel _
Netherlands
8 days using the app
May 11, 2026

Perfect. Super simple to install. Support replied in 2 mins to customize my wish to modify a bit of app. and works perfect! No need to use other paid to use apps to comply EU withdrawal button feature.

CuckooMall.de
Germany
About 1 hour using the app
June 8, 2026

I've been testing multiple apps looking for a simple but powerful solution and today I found it! It's very easy and intuitive to install and configure, and the support is absolutely incredible!

Stable & Style
Sweden
About 2 hours using the app

Support

App support provided by BOO Apps.

Developer

Launched

April 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, orders, Online Store

  • View customers

    Customer data

  • Edit orders

    Assigned fulfillment, order fulfillments, all order history

  • Edit Online Store

    Theme, Online Store pages

  • Edit other data

    Locales, translations

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