BOO EU Withdrawal Button

BOO EU Withdrawal Button

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (42)
Developer
BOO Apps

Compliant 14-day withdrawal widget for EU stores. 24 languages, audit trail, automated emails.

Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks.

Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks. more
  • 14-day deadline auto-calculated from the last delivered package (Article 9(2))
  • Storefront widget in 24 EU languages, auto-detected from customer locale
  • Status pipeline: Received, Processing, Completed, Rejected — bulk update
  • Dashboard CSV export and per-request PD track and manage all withdrawal requests
  • GDPR-aware: customer data removed via Shopify redact webhooks
Popular with stores like yours
Based in United States

Languages

English, German, French, Spanish, Italian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Swedish, Icelandic, and Norwegian

Works with

  • Shopify Admin

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • EU withdrawal button and form
  • Withdrawal request dashboard
  • 14-day eligibility auto-check
  • Email, Slack, Discord & Telegram alerts
  • One-click Shopify refunds
  • Automated workflows & rules
  • Custom email templates & SMTP
  • Customer self-service status page

Premium

$7.49 / month

or $71.90/year and save 20%

Features

  • Everything in Free
  • Unlimited automation rules
  • All 26 storefront languages
  • Custom fields on the withdrawal form
  • More premium features coming soon

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (42)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 27, 2026

This is a very handy app, a time-saver for many Shopify sellers. I met a small issue when modifying the custom CSS, and the support was on time and really helpful. Just checked other apps from this team, all look very useful as well.

Exound Pro Audio
United Kingdom
About 6 hours using the app
June 24, 2026

The app was very easy to install and setup. We have used this on two of our shopify stores and one required a small bit of configuring to get just right. Ron helped out quickly and was able to complete a collaborator request quickly and resolve implementation very fast. I would suggest this app to anyone that needs a simple solution for the European Directive 2023/2673.

Taylor RC
United Kingdom
7 days using the app
June 18, 2026

Hassle free - Is how i would describe the setup of this glorious little app.
Was easy to install i think i had it up and running in under 10 minutes ( and i had a cup of coffee )
It may not be the most configurable that is floating around BUT it fulfills the new EU-Directive and have a lot of supported languages to do just that.

I recomend that you give it a chance.

Airmove
Sweden
About 4 hours using the app

Support

App support provided by BOO Apps.

Developer

Launched

April 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    Assigned fulfillment, order fulfillments, all order history

  • Edit Online Store

    Theme, Online Store pages

  • Edit other data

    Locales, translations

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4.9 out of 5 stars 2154 total reviews Free plan available
Easily comply with EU withdrawal requirements 2023/2673
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Required for EU shops from June 19, 2026 – set up in minutes.
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Law firm approved, compliant withdrawal button, form & email

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