Booking App by Webkul

Sell and Manage Booking | Appointment | Rent type Product

From $18/month. 15-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    11% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    8% of ratings are 1 stars
1 - 10 of 37 reviews

MCA Jewel Skills

Location Canada

The app itself is a really good product. Takes quite a bit of tweaking the settings but performs really well. The missing star is due to the excess seller support required when integrated into the marketplace app. To be fair, the support team provides 5 star service.

Developer reply

June 29, 2022

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

Let's play on the moon

Definitely the best booking app in the shopify store. It has the best price/quality ratio and allowed me to add cancel and reschedule directly on my website without using a link within an email

Developer reply

March 30, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

Kensington Planning

be aware this is not a plug and play app. You have to add coding to your website. The coding was added to my website by the team but sadly it made my website refresh every time you touched a product. The staff were very helpful and removed the code for me at no cost.

Developer reply

January 25, 2022

Hey, Thanks for the review ! Please excuse us for the less satisfied response.
As we have checked, Our support team is in constant touch with you & assisting you in resolving your queries. However, You have posted the review with-in 1 hour of installing the app.

Furthermore, Please be informed that, the Auto-inject codes do work in shopify generic themes but you've the custom theme available in your store & Custom themes have their own way to manage the files & in such case, We helps the merchants with addition of app codes.

Let's talk & clear all the confusions via our support ticketing system - Team Webkul

BicycleMechanic.com

Note: I'm giving 5 stars based on my testing experience so far, I'm not live with my marketplace yet. I've been testing / using this app together with their marketplace application to offer appointments to shops in my marketplace. I'm not "live" yet taking real customer appointments but after figuring out how it works, I'm pleased so far. It takes some work to understand the logic, especially when using a more complex app like their marketplace (think many independent stores within my store, offering appointments at many locations, each with their own custom hours, pricing etc). For the price, it is effective. Ideally, there would be support during US hours (most of the support is based on India times) and there have been times when I had concerns or questions during business hours so I would recommend that they hire some outsourced people that work during US business hours. I'm not sure how many US shops there are so perhaps that will happen in time. When I asked about customizations they provided pricing as well, so it looks like there are custom options (assuming my shops launch in 2022 I already have some customizations in mind). I did try their Shop Locator and found that to be more of a beta, it had quite a few spelling errors and didn't seem to have much support so if you're using another app, make sure there are customers for it or it doesn't look like you will have immediate support.

Kaffeemacher Deutschland

Nutzen die App erst seit kurzem, sind bisher aber zufrieden mit Implementation und Support.
Wir wickeln darüber Kursbuchungen ab.

Developer reply

December 28, 2021

Thank You for these super amazing words. We're glad to hear that you're having the amazing experience. Happy Selling :) - Team Webkul

Local Street Marketplace

Our multi-vendor ecommerce platform was stable when we first launched and were still working with our developers. Over time, multiple issues that impacted either our sellers or buyers came up. Some were resolved quickly, however some took over a week and they were Severity 1 issues as they impacted sales. We currently have four issues open. Three were opened today and one is outstanding from the previous week. I am offering a three out of five rating as the stability of the software was really good at the beginning but seems to be degrading weekly now. As I am in an different time zone it is difficult to have any back and forth response so a twenty-four hour team would be appreciated. Also, for more complex and high impact issues it would be great to be able to speak with a knowledgeable resource to ensure they are understood as quickly as possible rather than the back and forth that occurs.

Developer reply

November 22, 2021

Hi, Thanks for the review. As we have checked the support communications, all your queries are sorted now, apart from the ones which are coming from the theme, and your theme developer to assist you with the same.
Please let us know in the support ticket, if there is some existing issue remaining.
Regards,
Team Webkul

Have.Rent

Super fast technical support! App is working correctly, made some changes for free. 5 star review :)

Developer reply

December 28, 2021

Seeing that you're having the amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

Borrow Mine

Seems like it should be fine if it actually worked. I have been back and forth (mostly me following up 2-3 times) with their customer support and have still not had help nor is my issue resolved, it has now been almost 2 months. I eventually hired a developer to look into it and see if the coding or console errors and have been told it is an issue with the App itself and the App developer needs to fix it. If you are reading (Webkul Booking App) this please help me!!!!

Developer reply

February 27, 2021

Hi, Thanks for the review.
As we could check, the team has helped you with all that is possible within the app.
Please reply to the support email sent, so we can talk and clear on the confusion.
Regards,
Team Webkul

The Fun Empire Shop

Awesome app! Customer support is friendly, knowledgeable, very responsive & efficient. They went all out to help us implement the codes for our themes. Perfect!!!

Mikael GRAMFORT

Great
The application works very well and the customer service and top . I had small installation problems and they helped me a lot

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