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Absolutely amazing tool with top-tier customer service!
I’m genuinely impressed by how helpful and kind the customer support team is — they responded to me quickly and efficiently resolved an issue I had with missing credits.
As for the tool itself: the photos and videos are absolutely stunning. They are hands down the best I’ve seen for product photography. Every single time, I’m blown away by the quality — it exceeds my expectations again and again. I’m so happy I discovered this platform. Thanks to these visuals, I’ve noticed a clear increase in my sales.
Highly recommended to anyone looking to level up their content!
Every picture has an issue - twisted hands, shortened torsos, head size disproportionate to body - and are nowhere near good enough quality to use on a professional retail website.
Agree with all the feedback above - even as a paying customer they don't respond to you, when they do they can't find you on their system. That's just not good enough. Plus they don't refund your credit for unusable pictures.
The models are all tiny teenagers - with a very limited range on offer.
Not worth it as it takes up too much time and stress. I am discontinuing after only using half my credits.
Hi Sue,
We appreciate the feedback.
We'd also like to be fair and address your point one by one:
1. Photo quality issues - We're sorry that our results didn't met your quality standards. We're constantly working on training and improving or AI data models. In addition, we offer a complementary photo fixes service to fix all the mentioned issues and provide you with high quality photos.
2. Customer service - We currently commit to one day response time and we're already working on improving that response time. If you experienced an additional issues while our support team was handling your complaints, we apologize and are already looking into it internally so we can improve the quality of service.
3. Credit refund - We always review complaints about photo quality and if we find them just we always refund credits. We're happy to address any specific cases where you feel this wan't the case.
4. Model appearance and age - We're constantly working on improving our models' quality and how real they look. We plan to invest and add more mature and senior models to represent all audiences.
We will continue to invest, improve and support fashion business with our platform.
Finally, we would love to continue the discussion to make we get all of your feedback. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
This app made getting pics for my Shopify store. It offered a variety of models and scenery to choose from and it’s very easy to use.
Thank you for your review!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
While the idea is good in practice it didn't work. First it said it would take the 15mins, as it says online to generate an image, Then it went up to 3hrs then 3days! It was a sunday , they did get back to me monday morning and just said it was an error. But thats your credit used and its just not really workable.
Plus all the models look incredibly young, even their oldest who was supposed to be 40 years old , looked 18.
Hi Harriet,
We appreciate the feedback.
We'd also like to be fair and address your point one by one:
1. The delay in delivery time - All of our images take 15 min and you can batch edit as much as you want. If we find something is wrong with an image, our Not Safe For Work filter is turned on and we send that photo for a manual review which can take up 5 business days depending on your plan. We apologize if this wasn't communicated well enough and we will add clearer explanations for those situations in our app. At the end of the day, this is meant to guarantee you get the best results.
2. Model appearance and age - We're constantly working on improving our models' quality and how real they look. We plan to invest and add more mature and senior models to represent all audiences.
We will continue to invest, improve and support fashion business with our platform.
Finally, we're happy to continue the discussion and see how we can resolve this situation. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
me encanta la aplicacion, seria mucho mejor poder gestionar el tipo de cuerpos gruesos, delgados, altos y pequeños y poder cambiar los colores de la prenda
Hola,
Gracias por los comentarios.
Planeamos lanzar soporte para diferentes tamaños y tipos de cuerpo durante este año.
También recibimos solicitudes de otros usuarios para admitir el cambio de color de las prendas y estamos considerando agregarlo también a la hoja de ruta del producto.
Continuaremos invirtiendo, mejorando y apoyando el negocio de la moda con nuestra plataforma.
No dude en comunicarse con nosotros a través de nuestro chat en la aplicación o en support@botika.io
This App is best in market. I have enjoyed success with our male models. Some of the AI results required revision, however these fixes were completed. I would like to see more female models, particularly options with shorter hair. I would also like to see developments concerning jewellery and accessories. I commend the Support staff for endeavouring to make enhancements.
Hi Michael,
We appreciate the feedback.
We'd also like to be fair and address your point one by one:
1. "the App does not work with any detailed clothing or accessories like sunglasses or jewelry" - our FAQ section clearly states that we currently don't support accessories in general including jewelry.
2. "The App does not reveal this to you this up front, only after you have paid and wasted time" - We offer a free trial, to allow users to try out the platform so and understand exactly what their getting when they purchase a licenses to the Botika platform.
3. "For regular clothing, there are too many revisions required and the time delays are too long" - We're the only generative AI platform for fashion that offers multiple revisions included on your plan at no additional cost. We're doing our best to provide them as quickly as possible.
4. "The technical team do not like any feedback... they should offer options with shorter hair" - Quite the opposite. We welcome user feedback and are proud to say our product roadmap is almost entirely built on users request. We accepted your feedback and are working very hard to add more models with various hairstyles as well as more over hairstyle. Expect more later this year on this
5. "Rather than accept my constructive feedback, I was dismissed with an arrogant response" - We apologize if this is the feeling you were left with, but this is never our intent or how we handle our customers. We will review your case again, and make sure we learn from it to improve.
We will continue to invest, improve and support fashion business with our platform.
Finally, we're happy to continue the discussion and see how we can resolve this situation. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Absolutely the Worst AI Imaging Experience — Avoid at All Costs
Botika AI is hands down the most frustrating and unreliable AI imaging tool I’ve ever used. The service is appalling — not only is the image generation wildly inconsistent (same prompt, different results every time), but even after personally providing clear reference examples to their customer service team, they still couldn’t get it right.
And that’s when you can actually get a response — which you likely won’t. I waited over four days without a single reply to multiple emails during the working week. Zero accountability. Zero follow-up. Just silence.
The platform itself feels broken, chaotic, and completely disconnected from the needs of anyone who wants consistent, usable AI-generated content.
Do yourself a favor and stay far away from this software. There are far better alternatives out there — Flux.ai is miles ahead, cheaper, and actually works. I wish I had done my research before wasting time and money here.
Don’t make the same mistake. Botika AI is a disaster.
Good and useful app. Excellent customer support and communication.
Honestly. This app is overall pretty good. HOWEVER, when you have issues, they don't respond to your messages. Sometimes the AI will mess up and it will cost you credits (that are quite expensive) and you won't get anything refunded and the pictures are basically useless. When it does work, it works well. Another complaint that I have is that I used Botika on 2 different stores, however on 1 store I only had a limited selection of male models while on the other I had many more to choose from. On the other store I only have male models that I don't really like and that don't match my brand. So apparently you don't get 'access to ALL models' as they state on their subscription page as I see completely different models on both stores. And when I ask them, I don't get any response. Thinking of quitting my membership because of this. In total I pay approx 130-150 per month to them, so please get back to me!
EDIT:
Updated my review to 5 stars because they got in touch with me and fixed everything! Now all is good and it definitely adds value to my store.
Thank you for your review! We appreciate the feedback.
We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
There is no response.
ETA mentioned in the app is 2 days but we have not heard anything from them for the past 8 days since we first raised the issue with the images.
Hi there,
We appreciate your honest feedback.
We've been working hard to meet the high demand for Botika since the beginning of the new year and are hiring and staffing accordingly as fast as we can.
To be fair, we never charge credits for delayed photo fixes so those photos will be provided to you at no credit cost.
Our Senior Support Manager, Eugene, has been in touch with you throughout this issue and communicated the situation as quickly as possible.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.