Reviews (49)
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Took me a minute to figure out what kind of base image was suitable for the type of rendering I wanted - I made some mistakes at first. Customer service responded quickly and Avi was great to work with. Tech support is paramount with any app and Botika was amazing. Seems that they are always looking for ways to improve. I would highly recommend this app.
Thank you for your review.
We're always happy to hear that you're happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
I would not recommend this app. From the beginning, I had nothing but issues. They charged me without giving me the credits I paid for, and trying to get in touch with them about issues is impossible. They owe me money right now and still have not returned any of my emails. Please choose another app. I would not want anyone to go through what I've been through with this app, which is so unprofessional.
Hi Adriane,
We appreciate the feedback and apologize for any inconvenience caused.
We currently offer replies to support inquiries within 1 business day and are considering improving that response time in the future.
With regards to billing, payments and credits, as discussed with you before, Shopify's app billing is a bit complex and at times the charges aren't straightforward.
We'd be happy to address any specific issues and resolve the situation as quickly as possible.
We hope to see you back as soon as possible since the models on your site look amazing!
Thanks,
The Botika Team.
I DIDNT LIKE IT ,
We appreciate your honest feedback.
We're working hard to meet the high demand and expectations from you and the rest of our users. We will continue to invest, improve our platform to best support fashions brands in the best way possible.
We'd love to hear more from you on what's didn't you like and see if we can address it. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
the worst customer service. They charged me without my consent, and they refused to answer my messages. the customer service is awful. not recommending this app.
Hi there,
Thanks for the feedback.
To be fair, we've been in constant contact with you throughout this issue and communicated the billing logic as quickly and efficiently as possible.
We're happy to have successfully resolved this issue to your satisfaction.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Absolutely amazing! While the beta images still need a little work with words, the production images are unbelievable. This has saved me hundreds of hours and has taken our store to a whole new level.
Thank you for your review.
We're happy to hear you were able to save time as well as upgrade your store's appearance.
Our beta flat lays product photos workflow keeps improving, so thank you for the feedback.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
It has limited capabilities, but what they do they do great! I can design a skirt with a provider, and upload the picture directly from Shopify to Botika. Then I select the model and the setting, and they give me a photograph that really works! Right now I can't select the accessories the model is wearing, but for now is way better than any alternative. Their support team was super responsive and kind too. Worth their rate. Waiting for more capabilities and children AI-models to give them a full 5!
Thank you for your review! We appreciate the feedback.
We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Botika is an amazing app. The pictures look amazing and very professional. I recommend it to any fashion entrepreneur. Also, the customer service is amazing, they are accommodating with any problem.
Thank you for your review.
We're always happy to hear from users that our photo quality and customer service make them happy!
We will continue to improve and support fashion entrepreneurs.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
Amazing app! This took my images from Printify to a whole new level of fashion quality. They're support was great and I thank Avi for this. 5 thumbs up!
Thank you for your review.
We're always happy to hear from users that our photo quality and customer service make them happy!
We will continue to improve and support fashion entrepreneurs.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
Does not work for jewelry :(
Hi there,
Thank you for your feedback.
In all honesty, we clearly mention in our app's create page that we currently don't support accessories - jewelry, eyewear, headgear, hand bags etc. We also mention it in our FAQ section on our website's homepage.
We chose to focus on clothes only, to offer the best quality we can as quickly as possible. We do plan to add support for eyewear and accessories later this year. Regarding jewelry, this could take longer as it falls under a different category as far as our AI technology is concerned.
We will continue to invest, improve and support fashion businesses with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Edited to update: While the app is the best I've found for AI imagery, the customer service is awful. I've summitted several requests and issues where images get stuck in generation or are poorly completed and there is no response. This is frustrating as the product is not cheap and has actually gone up in price a lot. There is also no add on option if you do an annual program. I feel like I've wasted a lot of time, money and credits as nobody is helping us and 15 minute edits often turn into 2-3 changes as they decide to add an extra foot (yes the model often has a 3rd foot that needs removed) to the models.
This app is a game changer - the images look fantastic and very realistic. Very easy to use, reasonably priced and great customer service. I've been using it for a few weeks now and I keep seeing improvements like more models. Sometimes it has issues with hands and feet, but with a quick circle of the issue you resubmit and they make the edits and get them back to you with the issues fixed.
Thank you for your review.
It is great to hear you enjoy the quality of the photos and find our platform easy to use! These are our two main goals :)
We constantly improve our models and photo issues such as hand and feet details, to get rid of the photo correction completely.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.