BotSpace: AI Chat & Helpdesk
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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Languages
English
Works with
- 20+ Integrations
- SMS
- Voice
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
External charges may be billed by BotSpace separately from your Shopify invoice. Learn more
Free
Free
Features
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15 / month
AI charged additionally based on outcome
Features
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (79)
We recently switched to BotSpace, and it's been really helpful in getting our customer support set up properly with proper reporting. Whenever we run into an issue or need something adjusted, we reach out to the developers, and they sort it out quickly; they're really responsive and easy to work with. Happy with the app so far and would recommend it.
We have been using BotSpace for our business WhatsApp communication, and it has been a great experience. The platform is easy to use and helps us manage customer messages, automation, and communication more efficiently. It saves our team valuable time and makes customer engagement much smoother. Highly recommended for businesses looking for an effective WhatsApp automation solution!
The platform is pretty straightforward to use, and setting up campaigns and sending messages to customers doesn’t feel complicated.
What I like most is that everything is sorted in one place, so we don’t have to keep jumping between different tools. It’s also been really useful for managing customer communication and keeping things more organised.
Support
App support provided by BotSpace.
Resources
Developer
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Launched
December 22, 2023
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