BotSpace: AI Chat & Helpdesk
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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Languages
English
Works with
- Checkout
- 20+ Integrations
- SMS
- Voice
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
External charges may be billed by BotSpace separately from your Shopify invoice. Learn more
Free
Free
Features
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15 / month
AI charged additionally based on outcome
Features
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (90)
BotSpace has been an excellent experience so far! The platform is intuitive, user-friendly, and incredibly easy to navigate, making automation simple and hassle-free, even without extensive technical knowledge.
However, what truly sets BotSpace apart is its exceptional customer support. The team is extremely responsive, helpful, and proactive in resolving queries and ensuring everything runs smoothly. It's rare to find a product that combines a great tool with such outstanding support.
Highly recommended to anyone looking for a reliable and easy-to-use automation platform. Keep up the great work, BotSpace team!
We started using Botspace to add an AI chatbot to our website, and it has made a real difference. Setup was quick and didn’t need much technical knowledge. The bot was live in no time and now answers common customer questions instantly, 24/7.
What I liked most:
-Easy to set up and customize. The bot reflects our brand and the way we talk to customers.
-Instant responses. Visitors get answers right away instead of waiting for a support agent.
-Saves time. Our team spends less time on repetitive questions and more on the cases that need a human.
-Helpful support team. They were responsive when we had questions.
BotSpace has been a great platform for WhatsApp marketing. The messages are engaging, and retargeting customers has become much easier. Their WhatsApp API service works smoothly, and the support team is also very helpful and responsive. Overall, excellent service and a great experience. Highly recommended!
Support
App support provided by BotSpace.
Resources
Developer
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Launched
December 22, 2023
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