Reviews (14)

Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 64% of ratings are 1 stars
July 31, 2019

Works really well, and updates seamlessly. Would highly recommend to anyone looking to sell branded fashion.

Azura Runway
Australia
4 months using the app
August 1, 2019

Worked with this App for the last 4 month without any issue :-) easy to use with automatic sync of products, just like that.......

Modeoutlet.dk
Denmark
6 months using the app
March 11, 2023

We used their services for about an year, overall was relatively good experience except several glitches in their BrandsSync app, where all products sync was gone and had to delete all products and import them again, which is too much effort for us.
However out last subsription payment was charged twice!!! We sent many emails and tried to reach out brandssync, without any success!!! We are very disappointed from their services, actually no services at all. Do not recommend, we dont plan to use them anymore!

MISMO.BG
Bulgaria
About 2 years using the app
August 8, 2019

I have been working with this application for almost a year, and I can say that it has become much better, more stable, and faster. The interface is improved. I'm surprised that I can control it through my smartphone because it adaptive. However, there are things that I would like to suggest for improvement: 1. resolve the common issue with Shopify 100 variants limit 2. I noticed the another issue - sometimes when BD changing the structure of the product in their website (for example adding or merge new variant) it don't sync with shopify and the product in Shopify still are in old version, so it needed to be deleted and re-imported again.
3. I would prefer to be able to pay for the app in advance (for me would be convenient to be able to pay annually or half annually) but now it offers only monthly payment.

buyrose
Lithuania
7 months using the app
Brandsdistribution replied September 5, 2019

Thank you for taking the time to share your valuable feedback! We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can.
Brandsdistribution Team

August 1, 2019

4.5* Good App. Easy to use. Easy to import all products. Only thing I would like is the ability to change/add tags after products have been sync. It says I should delete the entire product catalog in order to make any changes. Please fix this.

Démodé [www.demodestore.com]
United States
3 months using the app
Brandsdistribution replied September 18, 2019

Hi there,

We're really pleased to know you're enjoying BrandsSync. We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can.

Should you need any further clarification, please do not hesitate to contact us.

Thank you,
Brandsdistribution Team

Edited July 31, 2019

The app is well designed in integrating with Shopify.
The one and only bug I have encountered so far is that the app seems to be not aware of 100 variants limit per product. So when I enable the option to merge similar variants into one product (why not? it is easier for customers to navigate), some products stuck in product queue. These products are always the products with >100 variants (i.e. sneakers). I hope the developer can make a work around.

Suchprice® 優價網
Hong Kong SAR
8 months using the app
November 3, 2020

I am using this application. However, there is no standard for the names of the products and especially the size information. The products do not have sufficient descriptions. It does not have a standard size information for shoes numbers. Some shoe sizes are giving in US sizes, some in UK, and some in EU. For example, the Nike - Wmns-Outburst yakkabi number has been sent to you with the US information, U.S. Polo Assn. - NOBIW4156S9_YS1 EU was sent to you, Adidas - YUNG-1 was sent to you by UK. This is causing confusion in my customers. When I gave this feedback to the company, they were not interested either. Just send us a size chart so that we can see which size up to what size.

ToMyBazaar
Belgium
4 months using the app
September 13, 2026

I installed BrandsSync through the Shopify App Store, but opening it only displays a welcome page with no buttons or way to continue. I can’t access the dashboard or use the app. The setup experience needs fixing.

Elite Jewelry Store
United States
4 minutes using the app
December 30, 2021

0 support!! I am waiting a week to pay for an order and add the express shipping and no one answers!!!
I can't ship the orders I have and causing that losing money.

Balardi
United States
4 months using the app
October 5, 2026

**USE EXTREME CAUTION BEFORE SUBSCRIBING**

I was considering using Brandsdistribution for dropshipping, but I found a serious issue that anyone planning to sell their products should investigate before paying for a subscription.

Their shipping information page, linked from the website footer, currently returns an error:

https://www.brandsdistribution.com/en/cms/shipping-fee

More concerning, when I attempted to place a test order to determine the actual shipping cost, I was not given a shipping price before submitting the reservation request.

Instead, the website displayed this message:

“By clicking the button above, you will submit your reservation request. Our staff will immediately forward the request to the supplier, who will verify the actual stock availability of the selected products.

Within 24 hours, you will be contacted directly by the supplier to receive the final order with:

Confirmed quantities
Shipping cost quote
Available payment methods”

For a dropshipping business, this creates a serious problem.

You need to know your product cost, shipping cost, and actual stock availability BEFORE your customer places an order. Otherwise, you cannot reliably calculate your selling price or profit margin.

If a customer purchases an item from your Shopify store and you only learn afterward what the supplier will charge for shipping, you could potentially discover that the order is unprofitable after you've already collected the customer's payment.

I strongly recommend getting clear written answers regarding shipping costs, inventory confirmation, and fulfillment procedures before purchasing an annual subscription or building your store around this service.

The product catalog may look attractive, but predictable fulfillment costs are essential for running a dropshipping business profitably.

Innocently Insane Creations
United States
About 2 hours using the app