Brandwise: AI Customer Service

Brandwise: AI Customer Service

Pricing
From $49/month. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (1)

Provide instant customer service with AI. Handle email, social media, & live chat in a unified inbox

Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise.

Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise. more
  • Unified inbox: email, live chat, IG, FB, and TikTok
  • AI Agent: resolves tickets automatically with accurate brand & order info
  • AI Comment Moderation: automatically hide negative/spam comments on your ads
  • View order info, shipping details, & process refunds directly in your inbox
  • In-depth analytics for your entire organization and individual team members
Highlights
Works with the latest themes

Languages

English

Works with

  • Facebook
  • Instagram
  • TikTok
  • Gmail
  • Outlook

Pricing

Start

$49 / month

or $470/year and save 20%

  • 5,000 AI credits per month
  • Channels: email, live chat, social media
  • AI comment moderation
  • AI replies
  • AI summaries
  • Unlimited team members

7-day free trial

Pro

$99 / month

or $950/year and save 20%

  • 10,000 AI credits monthly
  • Channels: email, live chat, social media
  • AI comment moderation
  • AI replies
  • AI summaries
  • Unlimited team members

7-day free trial

Scale

$179 / month

or $1,718/year and save 20%

  • 20,000 AI credits per month
  • Channels: email, live chat, social media
  • AI comment moderation
  • AI replies
  • AI summaries
  • Unlimited team members

7-day free trial

Enterprise

$269 / month

or $2,582/year and save 20%

  • 30,000 AI credits per month
  • Channels: email, live chat, social media
  • AI comment moderation
  • AI replies
  • AI summaries
  • Unlimited team members

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 13, 2025

We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve!

Devon Wick Candle Co. Limited
United Kingdom
9 days using the app

Support

App support provided by Brandwise Inc..

Get support

Developer

Brandwise Inc.

Newark, DE, US

Launched

April 1, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • View products

    Products or collections

  • Edit orders

    Assigned fulfillment, all order details, shipping information, draft orders, or order edits

  • Edit your Online Store

    Pages on your Online Store, Online Store pages, or theme

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