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We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve!
Honestly a great app 5/5. It replaced my overpriced Gorgias email, and even could and can replace your VAs. The most powerful and greatest feature is the email automation. I was tired of responding to so many negative and spammy SEO marketers. Brandwise solved that for me.
Pros
- Price-friendly
- Powerful AI automation. Brandwise > Gorgias
- Fights against trolls on posts and scammers/spammers
Cons
- Was some minor email duplication around June 6, 2025 glitches, but they seem to have been fixed as of writing this review