Brightpearl by Sage
- Pricing
-
Free to install
- Rating
- 4.4 (37)
- Developer
- Brightpearl
Featured images gallery
Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale.
Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer.
- Free up time to focus on growth and eliminate errors with our automation engine
- Accurately forecast how much stock you need and when you need it
- Make faster, smarter decisions for your business with advanced reporting
- Stay ahead of ever-evolving consumer trends with plug & play integrations
- Get your system implemented, optimized and regularly audited by retail experts
Languages
English
Works with
- Amazon
- ShipStation
- Avalara
- ebay
- QuickBooks
- Loop Returns
Categories
Inventory management
Order management
Notifications and analytics
Order processing
Inventory management
Pricing
External charges may be billed by Brightpearl separately from your Shopify invoice. Learn more
Free
Free
All charges are billed in USD. See all pricing options
Reviews (37)
We have been working with Brightpearl since 2022 for our backend systems and accounting integration . The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites.
Hi ForeFront,
We are thrilled to hear such a positive review. If there is anything we can do to assist in improving functionality, please feel free to reach out to our Support Team!
Jesse
Brightpearl Support
We have been working with Brightpearl for a number of years now for our backend systems. When we migrated our company website to Shopify in 2021 we used this integration created by the Brightpearl team and I'm please to say: it just works. We have never had any problem with the app and all our orders and refunds flow between the two systems seamlessly.
Hi Oliver,
Thank you for the feedback! Hearing that "it just works" is one of the best things we can hear! I am glad you are satisfied with the product and the functionality it brings to our customers.
I am extremely disappointed with my experience with BrightPearl . Their advertising and product descriptions grossly undersell the complexity of making their product work. What was supposed to be a simple and straightforward process turned into an absolute nightmare. Sean (US REP) promised one thing when really you have to use two different systems.
First off, their marketing made it seem like using their product would be a breeze. However, once I received it and tried to set it up, I realized that it required a degree in rocket science just to get it functioning properly. The instructions provided were vague at best, and they want you to use and update two different systems.
Not only did we waste money on a product that doesn't live up to its promises, but I also wasted countless hours trying to figure it out. The frustration and stress caused by dealing with Brightpearl have left me feeling completely dissatisfied and ripped off.
Save yourself the headache and avoid this company at all costs. They clearly prioritize sales over customer satisfaction and have no qualms about deceiving consumers with false advertising. Trust me, you're better off spending your money elsewhere. All the 5 stars reviews are from the UK or Europe not the United States STAY AWAY!
Hi McLogan Team,
We appreciate your feedback! An integral part of getting started with our product is participating in our Professional Services (PS) team's implementation process and the recorded trainings that are saved through the process. These resources paired with support from our Customer Service team and our robust knowledge base are designed to help customers be successful with our system. After reviewing internal communications between your team and our PS team, it was discovered that your team did not complete the implementation process due to downsizing staff size. This is unfortunate, because a terminated implementation means you did not get all our teams training and support.
Thank you
Jesse
Brightpearl by Sage.
Easy app setup, a lot of variability without any development works. Data sync runs as expected.
Hi,
It's great to hear you are enjoying our product! I'm glad to hear you found setup easy!
Jesse
Brightpearl by Sage
We have multiple Shopify stores connected to Brightpearl using their app. Easy to set up and make changes. Brightpearl keep their app up to date. They also have very helpful support staff who are able to check audit logs on a granular level.
Support
App support provided by Brightpearl.
Resources
Developer
Launched
July 15, 2021