Brightpearl by Sage

Brightpearl by Sage

Pricing
Free to install
Rating
4.5 (37)
Developer
Brightpearl

Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale.

Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer.

Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer. more
  • Free up time to focus on growth and eliminate errors with our automation engine
  • Accurately forecast how much stock you need and when you need it
  • Make faster, smarter decisions for your business with advanced reporting
  • Stay ahead of ever-evolving consumer trends with plug & play integrations
  • Get your system implemented, optimized and regularly audited by retail experts

Languages

English

Works with

Amazon, ShipStation, Avalara, ebay, QuickBooks, Loop Returns

Pricing

External charges may be billed by Brightpearl separately from your Shopify invoice. Learn more

Free

Free

All charges are billed in USD. See all pricing options

Reviews (37)

Overall rating
4.5
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 9, 2024

However since using Shopify, orders are seamlessly downloaded and the whole work process is simplified.It works seamlessly with order and customer information appearing in our Brightpearl system very quickly and shipping information such as tracking numbers fed back into shopify and emailed to customers without any issues. Been using over a year ...

Show more

Goulk Uvale
Hungary
About 2 months using the app
Brightpearl replied October 18, 2024

Hi Goulk,

I think the word "seamless" is a great one to apply to our integration with Shopify! We appreciate the positive review!

Thank you
Jesse
Brightpearl by Sage

May 16, 2024

We have been working with Brightpearl for a number of years now for our backend systems. When we migrated our company website to Shopify in 2021 we used this integration created by the Brightpearl team and I'm please to say: it just works. We have never had any problem with the app and all our orders and refunds flow between the two systems seamlessly.

Oliver Sweeney
United Kingdom
About 3 years using the app
Brightpearl replied October 18, 2024

Hi Oliver,

Thank you for the feedback! Hearing that "it just works" is one of the best things we can hear! I am glad you are satisfied with the product and the functionality it brings to our customers.

May 16, 2024

Easy app setup, a lot of variability without any development works. Data sync runs as expected.

ESL Shop
Germany
4 months using the app
Brightpearl replied October 18, 2024

Hi,

It's great to hear you are enjoying our product! I'm glad to hear you found setup easy!

Jesse
Brightpearl by Sage

March 18, 2024

I am extremely disappointed with my experience with BrightPearl . Their advertising and product descriptions grossly undersell the complexity of making their product work. What was supposed to be a simple and straightforward process turned into an absolute nightmare. Sean (US REP) promised one thing when really you have to use two different systems.

First off, their marketing made it seem like using their product would be a breeze. However, once I received it and tried to set it up, I realized that it required a degree in rocket science just to get it functioning properly. The instructions provided were vague at best, and they want you to use and update two different systems.

Not only did we waste money on a product that doesn't live up to its promises, but I also wasted countless hours trying to figure it out. The frustration and stress caused by dealing with Brightpearl have left me feeling completely dissatisfied and ripped off.

Save yourself the headache and avoid this company at all costs. They clearly prioritize sales over customer satisfaction and have no qualms about deceiving consumers with false advertising. Trust me, you're better off spending your money elsewhere. All the 5 stars reviews are from the UK or Europe not the United States STAY AWAY!

McLogan Supply
United States
8 months using the app
Brightpearl replied October 18, 2024

Hi McLogan Team,

We appreciate your feedback! An integral part of getting started with our product is participating in our Professional Services (PS) team's implementation process and the recorded trainings that are saved through the process. These resources paired with support from our Customer Service team and our robust knowledge base are designed to help customers be successful with our system. After reviewing internal communications between your team and our PS team, it was discovered that your team did not complete the implementation process due to downsizing staff size. This is unfortunate, because a terminated implementation means you did not get all our teams training and support.

Thank you

Jesse
Brightpearl by Sage.

August 4, 2021

Brightpearl has been a really good solution for us. The Shopify connector works well, fast and reliable. We've also had great support from the Brightpearl team

Rat & Boa
United Kingdom
About 5 years using the app

Support

Brightpearl can answer any questions you have about Brightpearl by Sage.

Developer

Brightpearl

1st Floor New Bond House, Bristol, BS2 9AG, GB

Launched

July 15, 2021

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