Brilio Concierge

Brilio Concierge

Pricing
From $29/month. Free trial available.
Rating
0.0 (0 Reviews)

Featured images gallery

Brilio Concierge dashboard inside the Shopify admin
  • Dashboard showing concierge status, plan and messages answered
  • Conversations list showing shopper questions, newest first
  • Settings for assistant name, greeting, persona and starters
  • Brilio Concierge dashboard inside the Shopify admin
  • Dashboard showing concierge status, plan and messages answered
  • Conversations list showing shopper questions, newest first
  • Settings for assistant name, greeting, persona and starters

Shoppers get answers from your real catalogue and policies. It hands over when it cannot help.

Brilio Concierge is an AI sales assistant for your store. It answers shopper questions from your live catalogue, so stock, prices and variants are the real ones and unpublished products are never offered. It answers returns and shipping questions from the policies you wrote. A shopper who confirms their email can check an order's status and tracking. When it cannot help, it offers to pass the shopper to you and captures their email. Every conversation is readable and searchable in your admin.

Brilio Concierge is an AI sales assistant for your store. It answers shopper questions from your live catalogue, so stock, prices and variants are the real ones and unpublished products are never offered. It answers returns and shipping questions from the policies you wrote. A shopper who confirms their email can check an order's status and tracking. When it cannot help, it offers to pass the shopper to you and captures their email. Every conversation is readable and searchable in your admin. more
  • Answers product questions from your live catalogue with real stock and prices
  • Answers returns and shipping questions from the policies you wrote
  • Gives order status and tracking once the shopper confirms the order email
  • Hands over to you with the shopper's email when it cannot help
  • Every conversation is readable and searchable in your Shopify admin

Languages

English

Categories

Real-time messaging

Automated responses

Customization

Pricing

Choose the plan that best fits your business.

Starter

$29 / month

14-day free trial

Growth

$79 / month

14-day free trial

Scale

$199 / month

14-day free trial

Volume

$449 / month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Innovatica Technologies FZ-LLC.

Resources

Developer

Innovatica Technologies FZ-LLC

VUNE0632 Compass building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE, Ras Al Khaimah, AZ, N/A, AE

Launched

September 4, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Products, orders, Shopify admin

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • View Shopify admin

    Legal policies

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