Reviews (21)
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So far, I’ve had a very positive experience working with this app. The team is extremely helpful, and the service has been smooth and reliable.
A special mention goes to my account manager, Seth. He is highly professional, very proactive, and always responsive. What really stands out is his dedication—he often works overtime, even outside normal working hours in China, to assist with any business, technical, or operational issues. That level of commitment is rare and truly appreciated.
I recommend starting by testing the app with a store that has a low order volume. This allows you to properly understand how the system works, build trust with the service, and evaluate whether it fits your business needs. Once everything feels right, you can confidently scale up.
Personally, I highly recommend this app. I’m genuinely impressed so far, especially with Seth’s remarkable professionalism and proactive support.
Very glad to have found this app, extremely useful for my operations.
Special shoutout to my service manager SCOTT for helping me along every step of the way! His dedication is unparalleled, surpassing the expectations of myself and my whole team. Best service that we’ve received by far!!!
We really tried to make this app work for our store, but the experience has been frustrating from start to finish. Core functions like pricing and variant management simply don’t save correctly, forcing constant re-editing and wasted time. Basic features such as deleting variants during import are missing entirely.
They have the best shipping rates compare to other agents, the wide range of products available truly stands out. My service manager, SETH is very professional, always responsive and helps solve any issues quickly. Their dedication to making your shopping experience effortless is remarkable. The platform is user-friendly, it has saved me a lot of time from editing to migration of products to my store. If I had learned about this platform earlier, would have been much better. Very good for business.
5 stars, especially for Seth
the best and most underrated dropshipping software on the market by far
I’m really disappointed with : 1-The long delivery time. 2-They will never reply to you online . 3-No one by the weekend works so if you have any questions you have to wait 2 days
Dear Djolie,
Thank you for sharing your feedback—we care deeply about resolving your concerns, and we’ve checked all records to address them sincerely.
1. About "long delivery time": Your August order was unpaid, so no delivery process started. We reached out via email/WhatsApp to clarify but didn’t get a reply. For all paid orders, timely delivery is our top priority, and we’re eager to assist if you have any follow-up needs here.
2. Regarding "no online replies": You contacted us at China’s midnight (Canada-China time difference). We replied within 24 hours and offered to set a fixed chat time that works for you—we never want time differences to block your support, but didn’t hear back. We’re still happy to adjust our schedule to your convenience.
3. For "no weekend support": We actually replied to your weekend messages the same day—we make it a rule to avoid letting users wait, and we’ll keep ensuring timely help even on weekends.
We’ve tried connecting with you via WhatsApp and email multiple times to work through these points, but haven’t gotten a response—so we’re reaching out here, hoping to keep solving this with you. We noticed you viewed our messages and asked about other processes; your account manager is still on WhatsApp, ready to listen and help whenever you’re open to it.
To all users: BuckyDrop’s core is solving your problems. We’re committed to thoughtful, transparent service, and we’ll always take the extra step to respond to your questions and resolve concerns.
Best regards,
The BuckyDrop Team
Exceptional Customer Service & Quality!
I’ve tried multiple suppliers in the past, but none compare to Buckdrop! From start to finish, their customer service has been nothing short of amazing. The team is responsive, professional, and genuinely cares about ensuring you have a great experience.
Not only is their service top-notch, but the quality of their products (or services—depending on what you're reviewing) is outstanding. They go above and beyond to meet expectations, and it shows in every interaction.
If you're looking for reliability, great communication, and a supplier that truly delivers, Buckdrop is the way to go. Highly recommend—they’ve earned a loyal customer in me!
I have been using Buckydrop's purchasing, warehousing and parcel-packing services for 3 years now and I am very satisfied with their service. They have a wide range of other services too (e.g. white labelling, vacuum packing) that are highly customisable and competitively priced. It takes my mind off the operations so that I can focus on growing my store. I absolutely love their customer service as well. They are highly responsive and reliable. It does take a while to navigate their user interface/website though, as there are many functions and services available. Overall, I highly recommend anyone who is starting a dropshipping store to try this app.
I was looking for a dropshipping app that would allow me to directly house items in China from Chinese suppliers and receive shipments from Taobao, Tmall and similar websites. Buckydrop does all this and more! I have a dedicated account manager who has worked with me on creating customized packaging options so my customers know where their package is coming from. They offer a wide range of freight options when shipping out packages to customers, always getting me the best rates. You can automate the entire customer order process which is one of the things I love the most about this service, including if an item goes out of stock with your supplier it automatically updates on your site. Overall I really could not have continued my business without their service. It's cheap, although the fees aren't completely clear since there are "packages" you can buy, but it's mostly by the order. You do have to maintain a balance on their site to fund your purchases but they have payment options in a wide range of providers. Can't recommend their services highly enough!