Bugalou Live Chat & AI Chatbot

Bugalou Live Chat & AI Chatbot

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
GNL-Commerce

Free live chat for your store. Upgrade for AI answers, WhatsApp, email and orders in your inbox

Bugalou brings live chat on your store, WhatsApp, email, Instagram and Messenger together in one inbox. Customers ask where their order is and the AI assistant answers right away with live order status and tracking from your Shopify store, day and night. Your team takes over whenever a customer needs a person, with the order details right next to the conversation. Start free with live chat on your store, and upgrade for AI answers, more channels and automatic order updates.

Bugalou brings live chat on your store, WhatsApp, email, Instagram and Messenger together in one inbox. Customers ask where their order is and the AI assistant answers right away with live order status and tracking from your Shopify store, day and night. Your team takes over whenever a customer needs a person, with the order details right next to the conversation. Start free with live chat on your store, and upgrade for AI answers, more channels and automatic order updates. more
  • Automatic order tracking - Customers can track their Shopify orders directly
  • AI chatbot - Automated responses to common questions about orders, shipping
  • Multi-channel inbox - Manage all customer conversations from one central
  • Live chat on your store - Answer shoppers right away, free plan available

Languages

English

Works with

  • email
  • messenger
  • outlook
  • twilio
  • whatsapp
  • woocommerce

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Live chat on your store
  • 1 user
  • 50 conversations/month

Starter - 500

$49 / month

or $529/year and save 10%

Features

  • 500 or 1,500 conversations/month
  • Everything in Free
  • WhatsApp, email, Instagram & Messenger
  • Shopify orders in your inbox
  • Order automations via WhatsApp & email
  • Basic analytics
  • Extra users available

14-day free trial

Pro - 500

$109 / month

or $1,177/year and save 10%

Features

  • 500 conversations/month
  • Everything in Starter
  • AI agent answers customers 24/7
  • AI order & tracking answers
  • Rule-based routing & round-robin
  • Phone & SMS via Twilio
  • Advanced analytics & reports
  • Priority support

14-day free trial

Pro - 1500

$189 / month

or $2,041/year and save 10%

Features

  • 1,500 conversations/month
  • Everything in Starter
  • AI agent answers customers 24/7
  • AI order & tracking answers
  • Rule-based routing & round-robin
  • Phone & SMS via Twilio
  • Advanced analytics & reports
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
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  • 0% of ratings are 1 stars
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Support

App support provided by GNL-Commerce.

Developer

GNL-Commerce

Oud-Beijerland, NL

Launched

September 11, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history

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