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We transitioned our shop from Shogun to Builder.io for page-building, seeking a reliable and easy-to-use Shopify app with a strong customer support team. Builder.io has made good on all of this while constantly evolving their feature set. The product is built to allow for non-technical people to quickly build pages while being robust enough to allow for customizability and scalability by engineers. The Builder team is hands-on and ready to help with any technical issues or bugs that do arise. Highly recommend.
We are using builder so that we can develop custom landing pages and our home page. The tool is great and the team has provided great support in getting us going to expand and improve our content.
Builder.io is a great app that helped us quickly get content onto our site that was fully customizable and in line with our brand. They are quick to integrate and the support team answers quickly whenever we have a request or need assistance.
The Builder app has been incredible for us. It is important for us to keep our site dynamic and fresh, and before using Builder, it wasn't always easy for us to make timely (and reasonably priced) changes. We don't have a lot of experience in building webpages, but the Builder app is super easy to use and creates really professional results. We have done so much already, but essentially have barely scratched the surface on its capabilities and really look forward to using it more.
This has been one of the greatest resources a small company can have, It allows us to create meaningful brand content without any dev resources needed.
WORST EXPERIENCE! I had an issue with one of the product pages once I clicked on published it messed up the source of the page and published instead the shopify template instead of builder template. So I contact LOGAN in the support. He said he know what the issue was and that he will fix it. He turned off safe mode which is a safety feature to protect your work before publishing, then I don’t know what he did but he ended up messing 3 additional product pages!! I contacted my web developer to fix what Logan messed up and my web developer looked at it and said he even somehow deleted the HISTORY of that page which means it cannot be recovered! The web developer rate is $199 per page = 4 pages total $796! Is it fair for me to pay that amount for a mistake that Logan did on my website? I will keep everyone updated here on how builder is planning to fix this issue and if they are willing to fix it! If they are I will update this review!
As we shared over email a couple of weeks ago, we're sorry you had a frustrating experience and hopefully the root cause analysis we sent over was informative. It's valuable for us to hear about our users' experiences, both positive and negative. We have some improvements planned based on your feedback. Thank you!
I have tested almost all of the custom design apps on Shopify and by far Builder.io is the best! I use the Builder.io platform on two of my websites currently. It has so many advanced features, allowing me full control over every aspect of my websites design. And if you ever have any issue, their support is hands down the best I have experienced. I also love being able to save a design I have made as a template and move it from one site to another!
Quite possibly the best page builder out there. Fast, flexible, deeply integrated with Shopify AND with amazing support. Really unbeatable.
Builder is amazing. It's the only page builder I will use. We can quickly create on brand, fast loading pages in an instant. Their customer service is excellent. Can't recommend enough.
Builder has transformed the way we run our website, we are now easily able to create new content & measure success all in one app with a very small team. It's easy to use, yet pretty sophisticated in terms of what you can create. Highly recommend.