Reviews (56)
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Useful app.... but what i can see today is that i paid for bulk invitation, and at least 30% of my customer never received the email... that's a shame...
Hi Petdesign, we can certainly help you with that! We'll email you directly and ensure it's resolved.
Pricing is a total bate and switch. It's based on number of customers you have in your store not on how many invites you send. You can split your list but it won't reduce your cost.
Hi there,
Our pricing is shown in the App Listing and can be found here: https://www.sherlockify.com/invites/pricing
For the one-time bulk send feature, pricing is based on how many emails you'd like to send. There are several pricing brackets based on volume.
For the recurring automatic invite feature (for new customers as they come), this is based on store size, that's correct!
Our apologies if anything did not seem clear or transparent.
Best,
The BAIS team.
Seems like it did what is supposed to, however some of the account invite links didn't seem to work for some of our customers.
Pros:
Saves time sending email to all customers without account
Customer list may include one tag
Includes editable email
Cost commensurate with volume
Cons:
Cannot use "exclude" tag (Liquid: unless customer.tags contains "" )
Cannot include logo, so lacks branding of other transactional emails
Does not validate for missing email addresses when counting recipients
Custom email template cannot be saved
No report indicates number of clicks or responses
Thank you for the feedback!
We do support logos, as you can use HTML to customize your template however you like! You can email me for support on this.
You can also reach out for a complete CSV analytics report on the open rate, click through rate, etc.
We do save your template when you click 'next' or send a test email, but we will work on an auto save feature to save as you type.
All the best,
Matt
Activation links of first invite don't work after sending second invite. This is a limitation of Shopify system it turns out, so if you do send a second set of invites wait a while. Only 3% activation success though I do have a list stretching back.
Just used the app to send out account activation emails to 8k cutomers. It was so easy to set up and completely flawless. I highly recommend this app when you are migrating over from another platform and have to send an email out to your customers.
The app works very well. It will save us much time in the future for a very small cost. Matt was available immediately to help with a couple questions on our first use. I certainly would recommend it to a friend
Great app and great functionality! I messed up the URL to activate at first and sent out the wrong email and Matt helped me fix it right away. He responded to my emails super quick and got everything going again. Highly recommend.
Worked as described and was fast. Saved me dozens of hours of work manually using Shopify to email account invites.
Working great! We have some back orders and really nice to be able to give customers' the ability to update their orders on their own. Matt is also super responsive. Great app