Reviews (4)

Overall rating
1.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 13, 2024

Very bag experience with the app. The codes could not be exported. Had written for support but no help.

I upgraded the app and since i did not get any help i uninstalled the app within 3 days and still was charged for the whole month.

Absolute rubbish app. DO NOT INSTALL. OTHER Apps with cheaper price available

Tea Sense - India
India
App Attic replied December 14, 2024

Hello,

We appreciate your review, but there are a few things we'd like to correct:

- you messaged us about your codes being invalid at checkout, not about them not exporting
- we replied to your message within 36 minutes and we had identified the issue being the fact that you set the codes to only be active from December 14th (3 days in the future)
- we also sent you an email right away, but never heard back from you
- there is no charge appearing in our account for your store yet, but if/when that will appear we'll refund your charge in full
- the code export, which you mentioned that it doesn't work, is handled by Shopify, not by our app

We hope this was just a communication problem and we hope to hear back from you! Thank you!

Edited March 21, 2023

Awesome integration, Great client benefit. This can be an awesome app. Creating a discount code makes a difference a parcel Much obliged for your offer of assistance!
Thanks

Jmpetshop
United States
22 days using the app
March 21, 2023

A great functional app. Saved me a lot of time! Highly recommended!
Really awesome. Thanks for this services

Danbetty
United States
22 days using the app
March 24, 2023

Very good app! It has everything we need.
Thanks to it, we were able to replace a much more expensive app that in not necessarily better.

Also, support was very quick to answer our questions.

WeShoes
Israel
12 days using the app
App Attic replied March 24, 2023

Thank you for your review - we appreciate your kind words!

I'm glad that the app works for you and that we were able to help.