Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
March 24, 2024

This app is intuitive and accessible. It is the app I use when I need to edit my store in bulk without fear of the changes that will be made. Customer service is 10/10 - courteous, helpful and refreshingly responsive.

MAVEN FARGO
United Kingdom
9 months using the app
February 27, 2024

Very handy app that does exactly what I needed, which was to add some text into every product. It also supports bulk edit existing text, which comes clutch if you made a typo when bulking editing descriptions.

K&R Nail
Canada
About 1 hour using the app
Programmer Hat replied February 28, 2024

thank you

January 2, 2024

I’ve gave 3* as the support is quick to answer however the app advises the support will do the edit for you. When I asked them to do the edit they said it doesn’t make sense for them to do it as they aren’t paid enough? This needs changing as it’s false advertising.

DC Packaging
United Kingdom
About 3 hours using the app
Programmer Hat replied January 3, 2024

the offer to do edits for users was live 4 months ago. It was meant to be experimental to see how much it would help the app. In those 4 months, I've had exactly 0 people actually ask me to do edits for them. I usually only answer questions with HTML search&replace. This is literally the first request (and complaint) I've had about it in 4 months.

as for "When I asked them to do the edit they said it doesn’t make sense for them to do it as they aren’t paid enough?" -- what you asked for wasn't a search&replace a few words. You asked for a large HTML search&replace of a table, several bullet points, several paragraphs. This is a large edit that could easily result in a mistake -- missed a description due to being off by one character. What happens if I make a mistake? We email back-and-forth for an hour while I try to get it exactly right? I've had users be extremely angry if I make even one mistake. All this just to make $5? I'm not in India. I'm born+raised in USA. Why would it be so outrageous for me to decline doing a complex edit for only $5? Please it's not fair at all.

I've taken down the special free offer to do edits, so I'd really appreciate it if you could remove this review.

October 5, 2023

No auto save. App refreshed on its own randomly after about an hour, all edited descriptions lost.

GroupGets
United States
6 months using the app
Programmer Hat replied October 7, 2023

Hey GroupGets, there's 9 backups dated to October 5 which is when you left this review. Couldn't you have restored one of these backups? Please email me hello@programmerhat.com

I have a bug bounty that awards lifetime free access for a valid bug. However I really don't believe this is a bug -- no such thing as "refreshed on its own randomly" -- there is no code to do that. What probably happened was the tab was left inactive for too long, then Chrome reloaded the tab when you came back to it.

Could you edit your review please?

September 25, 2023

I can't thank this app enough for streamlining my product description edits! Importing products from third parties, and managing their content used to be a real challenge. This app is a game-changer. It's like having a magical assistant that handles all the tedious work, allowing me to focus on growing my business. The ability to effortlessly add sales pitches and clean up HTML is a huge plus. And the support is top-notch - fast, and responsive. Truly a time-saving gem! Thank you to the development team!

LuDreams
Netherlands
5 months using the app
Edited December 18, 2023

Works great. Initially had an issue but the developer redid the code, and it does the job.

Wayne C. Allen's Studio
Canada
9 months using the app
Programmer Hat replied August 16, 2023

thank you

September 19, 2023

I love this app. It makes my life so much eaiser. Having hundreds of products in your store is not easy to manage. Having to change one word in a description could take days without an app like this. With this app it takes a minute or less.

Prince Frankie Studios
United States
3 months using the app
June 13, 2023

Super responsive. I made an additional filtering request and it was done in just a few hours. Literally made all the difference between 2 hours of work and 50 hours of work!

Chuckletown Productions
United States
9 months using the app
April 7, 2023

I had not overseen the product upload and with print-on-demand (printful) they have a stupid POD disclaimer attached to all products.

Over 500 products with this disclaimer and this app let me get rid of it in like 30 seconds...

Glad this app exists. Thank you.

Republicans VS Democrats
United States
6 months using the app
Programmer Hat replied April 7, 2023

"this app let me get rid of it in like 30 seconds..." AWESOME TO HEAR :)

August 30, 2023

I needed technical support for my account. I made such a mess of things. To the point that I didn't know how to undo it. Long story short... If it wasn't for the backups available in the app, that worked perfectly. I would have had a nightmare of having to change over 5,000 listings manually. So, the result was a perfect backup. Thank GAWD! The editor worked Great - it did not strip any divs or HTML. I wanted to restore it to where I needed it. The Programmer was very patient with me and solved the issue, albeit over an hour. They were great in their support. And it was all returned to working great, and I'm delighted with the service.
I've noticed since getting this app that it's getting better and better by the day. I look forward to using it more.

Maramalive™
New Zealand
3 months using the app