They always say that the best solutions are designed because they solve a problem. Bulk Refund was created because of a very simple, very annoying problem - the inability to refund more than one person at a time in Shopify.

The Missing Feature

The other month we ran out of a product that about fifty customers ordered. While this was frustrating onto itself, what happened next was befuddling and led to many customer support chats and emails (and eventually this app!).

We searched on the order screens for everyone who bought that product, selected them all with the checkboxes, and clicked More Actions _expecting_ to see an option to issue a refund. To our amazement - nothing!

We contacted Shopify and they explained that we would need to do every refund one by one. Let me repeat that...

Shopify forces you to issue order refunds one at a time!

Yes you heard that right. So if you need to refund a group of people, or even just three people, you need to go into their order, click refund, select the same options over and over, then click refund, and do it again and again.

After 45 minutes of this I decided - we need an app for this. And Bulk Refunds was born.

Refund Multiple Orders At Once

This is a super simple and useful app.

1. Go to the orders screen and select all the orders you need to refund
2. Click More Actions > Refund Orders
3. Select if you want to restock the items, refund shipping, notify customers and add an internal note. What you select will apply to all orders and you only need to do it once!
4. Click save.
5. That's it! Bulk Refunds will refund every order quickly and easily.

Try It. You'll Wonder Why It's Not Included

We want you to understand how much of a time saver this is for any store that has ever had to refund more than one order at a time.

If you're looking to save time to focus on your business and not on simple, repetitive and annoying tasks, Bulk Refunds should be in your toolkit.