Reviews (76)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 14, 2024

Terrific App. Not only does it provide valueable and actionable information, the team goes above and beyond to listen to input and actual action them as well, creating new functionality for us that is uber useful!

Thank you so much. I highly recommend this app.

Soccer Breakers FC
United States
5 months using the app
May 13, 2024

Very intuitive platform. Excellent customer service. Would highly recommend to any small business looking to scale...

The Karma Tea Co.
United Kingdom
3 months using the app
March 22, 2024

By the Numbers has been incredibly useful for us, offering insights that have really helped us make smarter business decisions. A big thank you to Piam for exceptional support, always ready to help us out, joining calls, and he's even built new features to meet our requirements!

The cohort analysis feature is especially helpful, allowing us to target specific customer cohorts on Klaviyo, Meta, and Google Ads. I highly recommend By the Numbers to anyone looking to better understand their customers and grow their business. Thanks again!

The Sewing Studio
United Kingdom
About 1 year using the app
March 18, 2024

By The Numbers is the single most valuable app you can add to your store. Over the last 6 months I have used it to gain an understanding of my customer journey and business operations that I never could have dreamed of before. I've used the data from BTN to adjust marketing messaging timing, adjust advertising spend to the most efficient campaigns, understand customer purchasing tendencies (bundling, etc), and even as a prompt to change the formulation on one of my products. (Purchase latency and repurchase rates).
Put simply, BTN will allow you to make better, information-based decisions that will help you run a more profitable business. I would be blind without it.

Kingsmen Premium
United States
7 months using the app
March 20, 2024

Superb app. Very useful in knowing who my customers are, and where they are in the buying cycle. The out-of-the-box customer segmentation is crazy (in a good way) and gives me the ability to sync these as custom audiences into Google Ads (huge). The Products Sold report is useful in showing what products are sold, and matches these to customer segments as well to help in developing product promotion strategy. Great app overall on providing real business intelligence. Also, the support from the team when I had a question is excellent.

Flora Designs Australia
Australia
10 months using the app
March 18, 2024

Our small business loves this app for all of the insights and data analytics. It is very easy to understand, and organized perfectly. Not only that, but the developers and team are so kind and willing to help! We definitely recommend.

Spark*l
United States
Over 3 years using the app
April 3, 2024

Great People, great app.

It tells you things about your audience that shopify doesn’t.

Love it!

The Natural Beauty Club
Belgium
About 4 years using the app
February 13, 2024

Working with the team one-on-one, we have been able to identify key metrics that have helped us make strategic decisions with our new product line launch. This has saved us several hours of research in regard to market demographics and customer behavior.

We would recommend that for a business just starting out, or even at an enterprise level for product launches.

Plushible.com
United States
6 months using the app
March 29, 2024

such a robust data analytics platform with amazing customer service, highly recommend for businesses that are currently focusing on growth - a lot of valuable insights can be aggregated with this tool to help make business decisions

GO Mushrooms
United States
6 months using the app
April 9, 2024

Piam, Syrus and his team provide the best customer service I have ever seen. They really care about the customers and their challenges. They really try to explain everything to you during meetings and show you what is possible. The software has huge potential and a lot of possibilities. It allows us to create the right custom segments and forward them to our push channels. Highly recommended!

Neofollics
Netherlands
About 1 month using the app