BYOB ‑ Build Your Own Bundles

BYOB ‑ Build Your Own Bundles

Reviews (64)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
November 21, 2024

Easy to use and perfect after sales!

Atom Fresh | Gentle & Effective Natural Deo
Hong Kong SAR
7 months using the app
March 12, 2024

The App does exactly what we need and the customer support is really efficient. I would recommend it.

Aldous Bio B2B
Spain
1 day using the app
October 10, 2025

Cuso Cuts
United States
Over 1 year using the app
October 13, 2025

The Maverick
Philippines
15 days using the app
July 30, 2024

This app is exactly what we were looking for to allow customers to assemble their own office desk. The helpdesk is very helpful. Really great!

Ergonice
Netherlands
23 days using the app
July 23, 2024

this app is exactly what I was looking for! I needed a bundle app that could allow my customers to build their own from collections and products on my website. Every app makes you pre select the items they can choose from. I have too many to possibly make bundling a profitable option by narrowing their limitations that much. I also was making "premade" bundles but there was no way to know what was in them without referring to my own personal list. This app will show everything in the bundle to pull that item individually where as before I was having to set aside the premade bundles with what is in them.

So far the app is working great and 5 star customer service!! Joshua has gotten back to my emails extremely quick and very thorough but easy to understand explanations so that I can continue to work on my app at that moment vs waiting hours or days to be able to continue. Im excited to see other changes to this app and what it may do in the future. Right now it's exactly what I needed to get going with bundles my way.

Digital Deco Designs
United States
10 days using the app
May 29, 2024

It does what it say almost, but not quite, a support wants to tell me it's not their problem, i ask something, they replay with a question not an anwser. Worst support experience on shopify yet.
Hope we can fix it together, because your app seems promising just need some bug fixing. If i simulate a costumer and its confusing for them its not perfect.

BootyBay
Hungary
About 4 hours using the app
SillyCube Technology Ltd. replied June 9, 2024

For each of your custom feature requests, we've deployed a feature to address your issue within 2 days. The feature is solely developed for your store only. Can you tell us why our updates cannot resolve your issues?

July 12, 2023

Working primarily with on demand apparel, using screenprint transfers of limited quantities. I wanted to ensure my customers had access to a large range of apparel style and color options. Being unsatisfied with the variant limitations and variant apps, I began looking for another option without sacrificing productivity or customer satisfaction. BYOB has not only allowed me to achieve the most ideal functionality of the goal but any time I have reached out for support, instructions, and advice, they have very quickly replied and offered support beyond expectations.

My customers are happy and so am I! Very well worth it!

Amethyst Ridge
United States
3 months using the app
SillyCube Technology Ltd. replied July 13, 2023

Thank you for your review! We'll continue to improve the app!

March 10, 2023

Very good app.

Also, the support is first class.

Best support I've ever encountered on a Shopify app.

Benny is amazing!! :)

DreamBox
United Kingdom
About 2 months using the app
February 8, 2023

Customer service is second to none. We searched high and low for an app that did what we needed. Highly recommend.

Swygge
United Kingdom
4 months using the app
November 23, 2022

Great & simple app. Developers are extremely responsive & helpful. Even with custom CSS they always have a solution to my issues. Highly recommend!

Sear - Fusion Home Dining
Australia
5 months using the app
Edited November 1, 2022

After using this app for more than a few months, I have to say that it has increased my AOV by 30%. It needed tinkering in the beginning because of a known issue which occasionally affects conversions but the development team is good at giving tips to alleviate the issue. Completely worth the money and after using it for three months, I am now at the upper limit of how many bundles I can sell before upgrading. It's free until you get 30 bundles a month, after which you must pay 20.00$. Totally worth it! They removed the free subscription so since my business is a fair bit seasonal it wasn't worth it. Also, the bug that prevents the bundle from being loaded promptly in cart has made me lose a lot of sales. Developer says it's a limitation from Shopify's platform so it cannot be fixed. Ok, well, if it can't be fixed I'm not going to wait around and hope it ever does. I substituted this app with Shopify's free automatic discounts and it is perfect.

Cold Beach
Canada
About 1 year using the app
SillyCube Technology Ltd. replied November 29, 2021

Thank you for your review. It's a known issue of Shopify: https://support.ilovebyob.com/article/167-why-is-it-showing-0-price-and-no-product-image-on-the-cart-page

Since Shopify is loading something at the back, we can't speed up the process. If we greatly increase the waiting time, the customers are going to leave and the conversion rate is dropped too.

We'll try to slightly increase the waiting time and keep notice of any possible remedy. By the way, I've also replied to your questions in the emails. Not sure if you check them yet.

I am sorry to see you have a lowered conversion rate. As a Shopify Partner, we are trying hard to improve the ecosystem and most importantly help the merchants to succeed. However, we cannot fix some platform issues occasionally.

Having said so, we will continue to improve the products and the user experience. Once again, thank you for your opinions. I'll definitely take note of your reviews

September 27, 2022

Great and easy app to integrate onto my site! I had a little hiccup with my variants showing on the bundle page, so I reached out to support. Keep in mind, I'm only paying for the lowest tier $20/mo. Their support is based in Hong Kong (GMT+8), whereas I'm based in the US (GMT-7). They got back to me in less than 24 and resolved it within that time frame. Thank you so much for a great app and customer service!

From Kioni
United States
3 months using the app
SillyCube Technology Ltd. replied September 27, 2022

Thank you for your review! Indeed, one of the challenges is to handle the opposite timezone of oversea customers. We've been working hard to streamline the process so it doesn't go back and forth for a long time. Hope our service can help you achieve your goal :-)

September 8, 2022

Very cool app, super sharp customer experience AND helped us with better inventory management tracking.

Ri’s
Singapore
4 months using the app
July 28, 2022

Works great, I can do what I wanted and it looks great on desktop and mobile. Support is very helpful.

Nappies n Stuff
Australia
3 days using the app
May 25, 2022

The app is great and so is the support! Benny is super quick to reply and very helpful and is constantly evolving this app.

The Players Box
New Zealand
7 days using the app
March 23, 2022

Before I used another bundle builder app, I could not use the promo code. BYOB solves my problem now on bundle offers; my customers can use their promo code. I had some difficulty setting up the bundle builder, but Benny helped me solve my problem. Thanks a lot, Benny, for your help.

The Coffee Souq
United Arab Emirates
2 days using the app
Edited November 19, 2021

This app has made the bundling process much easier. It allows me to see the individual products that customers choose, rather than just the bundle, on the packing slip. Very helpful for filling orders and managing inventory!

Baked by Chaviva
Canada
About 11 hours using the app
November 9, 2021

This app works well and is easy to install. This app does what it claims to do. You can create bundled products; however, the products are minimal and have few options. I recommend this app to all. https://www.kinkytoy.store

Kinky Toy Store
Canada
About 1 month using the app
SillyCube Technology Ltd. replied November 9, 2021

Thank you for your review. Can you describe where you find the products are minimal and have few options?

If you can send us more information about the issue, we can help you to resolve it

October 8, 2021

Great app, amazing customer service, Benny is always there to help and always replies. I hope the app keeps growing

VMUG
Mexico
16 days using the app
September 6, 2021

An amazing app to help build bundles quickly and easily for your shop. It has allowed me to increase the amount of inventory flowing out of my store and helps my customers save!

ethan's house
Canada
18 days using the app
May 30, 2021

After trying multiple bundle apps, BYOB was the only app we found to give us the ability to offer choices on coffee bundles we wanted to offer that works alongside of our subscription app without technical difficulties. Also, Benny helped us with a minor adjustment to the app so visitors could see the running total of all bundle items they chose. Great customer service!

Bean Nation
United States
20 days using the app
SillyCube Technology Ltd. replied June 3, 2021

Thanks! Looking forward to seeing more orders from your store! :-)