BYOB ‑ Build Your Own Bundles
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Overall, this is an excellent app that has made it much easier for us to offer bundles and let customers create their own packs. The customer support team is fantastic. Every time we’ve reached out, they’ve responded quickly and resolved issues right away.
Our only wish is for a few more features: the ability to set tiered discounts with multiple conditions, and more comprehensive tutorials or documentation to make setup even smoother. If those improvements are added, this would absolutely be a five-star app.
Thank you so much for the thoughtful review and for highlighting both what you’ve enjoyed and where we can improve. We’re glad to hear BYOB has made bundling easier for your store and that our support team has been able to help quickly whenever you reached out.
Regarding your request for tiered discounts with multiple conditions, this is unfortunately a technical conflict within Shopify’s current discounting system and not something that can be supported without breaking other core functions. While we cannot implement this feature, we are always looking for alternative ways to give merchants more flexibility in bundle pricing.
To make setup easier, we’ve just launched our new YouTube channel (https://www.youtube.com/@BYOB-app).
We’d love if you could subscribe. Our next video, publishing this week, will walk through bundle setup step by step. Creating these tutorials takes time, but we are committed to building a full library of clear, practical guides to support you.
If you feel our improvements are moving in the right direction, we would be very grateful if you might consider revising your review to reflect your updated experience. Every bit of feedback and support means a lot to our team.
Thank you again for using BYOB. We will keep working hard to make your bundling experience even better.
This app is easier to integrate and use than other bundling apps I've tried, and has more reasonable pricing tiers as well. The customer service is better than I ever imagined, and has made customizations easier than ever and feels truly tailored to my business.
This app is literally perfect for what we needed. We had a couple of custom things we needed done and Benny helped us so quickly — seriously above and beyond. Amazing support and great app. Highly recommend!
I have Great Experience, I really like this app, using first time. Advisors are also very Supportive. But i must think that you should start live chat than emails because chat help soo much.
Otherwise mail is also helpful, its just a suggestion.
Thanks for your help and Guidance.
Good app - after trying out so many bundle apps, this one was definitely the winner. Fantastic service and swift resolvement of any issues - we had caused some problems within the product page, and they fixed it for us really fast! Thanks so much - it makes such a difference to get great service.
This app really helped us grow the sale, and support is great.
There is one gotcha, BYOB bundles do not work with FB market place.
This App allows you to create really complex bundles really easily. I have used other bundles apps in the past and they weren't so easy or had so many options as this one, and I sold SOOOO much more with bundles I created with BYOB compared to other APPS. Love it!
Great for custom bundles/packages that have a solid UX interface that allows you to acheive promotions/bundles that you can't typically do with Shopify. Support was good and communication was fast, very helpful! Easy and straightforward.
They charge me £18 although the app uninstalled. Read everything carefully.
Hi there,
I wanted to look into this for you right away after hearing about the charge.
I checked the app history, and it looks like your store has installed and uninstalled our app a few times before the charge. Since the trial period is tied to the store (rather than each installation), it had already been used up during a previous install.
Because the trial was considered expired, the recurring charge was set to activate on your next install. The charge went through even though there were only a few days between installs and uninstalls, due to Shopify’s billing cycle working differently from our app’s cycle.
If you’d like to learn more about how Shopify handles billing for apps, you can check out their help article here:
Shopify App Subscriptions (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions)
quick, easy and friendly support. Plus the Bundles themselves are easy to build.