CafeSupply

was good

now orders just stay unfulfilled, customers biting my a** for a refund,

they dont respond nor reply to emails or anything, i dont even know if theyre still operating, i literally lost 70 dollars + for 2 canceled orders that i had to reund and yet those guys didnt respond nor give me back my money.

The app has no way to see orders pending or shipping information. ZERO communication. I don't even know if they are still in business!

I've had 3 abandoned orders this week because my shipping settings were incorrect in order for Cafe Supply to ship out. So I went to adjust my shipping settings under to the app's recommended settings (<$100, $10; $100+, 10%), but there is no way that I could easily find to adjust $100+ orders to 10%. I went ahead and constructed "tiered" shipping to accommodate, but it was an absolute hassle and ...

I'm updating my review to 1 star until I hear back from them, then I don't mind changing it up again. Had a customer order something on December 15th and it's December 27th and have gotten no responses from their team when I sent in support requests or asked for info. Just tried their main website and hopefully they respond there. Seems to be nothing going on there.

Unable to provide a timeline to my customer for missing product sue to Cafe Supply not providing estimates on all delivery's and not being available to provide shipping updates. I will update to more stars if I hear back from company.