ESTS ‑ RMA Call Desk
- Pricing
-
Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Expound Coderz Pvt Ltd
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Turn Visitors into Customers with Smart Callback Requests
AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision.
- AI analyzes incoming requests and identifies high-priority leads.
- Merchants can maintain phone order records from their app section.
- Just click on a button from the product page, and place the order instantly.
- Let Customers Reach You Faster — Convert More, Effortlessly
- Advanced RMA/RGA Automation & Priority Return Handling & Insights
Languages
English, Arabic, Chinese (Simplified), Japanese, Spanish, and Turkish
Works with
- Shopify Admin
- Brevo
- Google Gemini
- Klaviyo
- Mailchimp
- OpenAI
- Twilio (SMS/WhatsApp)
Categories
Real-time messaging
Pricing
Free Plan
Free
Features
- 10 callback leads/mo · 10 RMA/RGA /mo
- Standard Popup
- Basic CRM
- Basic Floating Button
- RMA / RGA form & request inbox
- 9:00 AM - 6:00 PM IST (Business days)*
- Support: Response Within 24 hours.
Starter
$29.99 / month
or $299/year and save 17%
Features
- 50 callback leads/mo
- 50 RMA/RGA submissions/mo
- Standard Popup & Basic CRM
- RMA / RGA form & request inbox
- Branding Removal
- Basic Floating Button
- Support: Response Within 24 hours.
Professional
$59.99 / month
or $599/year and save 17%
Features
- 3,000 callback leads/mo
- 3,000 RMA/RGA submissions/mo
- Standard Popup
- RMA / RGA form & request inbox
- Countdown timer with configurable hours
- Branding Remova & Export CSV
- Klaviyo Integration & Advanced Triggers
- Support: Response Within 12 hours.
Enterprise
$129.99 / month
or $1,299/year and save 17%
Features
- Everything in Professional
- Unlimited leads & RMA/RGA Submissions
- AI callback time suggestions
- AI Intent Analysis (OpenAI & Gemini)
- RMA / RGA form & request inbox
- Twilio SMS & WhatsApp alerts A/B Testing
- Calendar sync for scheduling
- Dedicated Priority Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Expound Coderz Pvt Ltd.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days
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Edit Online Store
Online Store script tags, theme
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