Ship to Canada Fees Included

The app was super easy to set up. Basically was ready to go as soon as I hit install, since I had my HS codes already in and whatnot. The reason this is not 5 stars from me, is that a $15 brokerage fee is just too high for the kind of product I sell. Customers will nearly be paying as much for shipping as for the item they are buying. My products don't actually have duties associated with them, so the only reason I'm using the app is for tax calculations. Seems like a good app for businesses with larger ticket items.

This is both the most cost efficient and easiest way that we have found to send items from the U.S. to Canada. Before using this app UPS charged us $50 to $100 just for customs brokerage fees! But this app only charges a fixed $15 fee. And their shipping rates are almost exactly the same as shopify shipping low rates. And best customer service of any app. Amazing app on all levels.

Border Buddy has really transformed the way we do business with our friends in Canada! We run a small startup out of the US and due to the products we sell, we get a healthy percentage of our sales from Canadian customers. Shipping to Canada before Border Buddy resulted in unexpected import fees passed onto our customers (upwards of 80%-90% of the order total) or lost packages somewhere between the US and Canada (to the tune of 40% of our orders to CA). Border Buddy makes the process as easy as clicking a button on the customer's end and as easy as sending us a label and pre-filled customs form. There are no unexpected fees or issues since using Border Buddy! Monty has been a true pleasure to work with as we sorted through a couple of misses on my end during setup and has even helped us on a couple of critical shipments!!