BorderBuddy Ship to Canada
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 4.1 (14)
- Developer
- BorderBuddy Technologies Inc.
Featured images gallery
Ship US to Canada with duties and taxes calculated at checkout (DDP) by licensed customs brokers.
BorderBuddy lets Shopify merchants offer Canadian shoppers prepaid duties, taxes, and shipping at checkout so the price they pay is the price they get. You generate UPS labels and commercial invoices in the app; BorderBuddy’s brokerage team handles the Canada customs entry (CARM). Built for US stores that want to sell into Canada without sending customers a surprise bill at the border.
- Duties, taxes, and shipping shown as all-in pricing at checkout (DDP to Canada)
- UPS label + commercial invoice created from the order
- Canadian customs brokerage included on app shipments (CARM)
- Free to install — shoppers pay duties, taxes, and shipping at checkout
- Support from BorderBuddy’s brokerage team when an order needs help
Languages
English
Works with
- Shopify Admin
- CanadaCustoms
- CBSA
- customs
- UPS
Categories
Labels and packaging
Managing shipments
Pricing
Choose the plan that best fits your business.
Free
Free to install
Shoppers pay all charges at checkout. Fees are paid to you the Merchant then BorderBuddy.
All charges are billed in USD.
Reviews (14)
Works very well UNTIL you have to make an address correction (in our case a customer left part of their shipping address off their order)
We are unable to make any changes to the unshipped label OR reach ANYONE at BorderBuddy Canada.
We've been calling (no answer) and sent multiple emails with no reply.
Very disappointing and stressful at this point! We've been using the app for about one month.
Satisfied with it until needing assistance to correct a customer shipping address error - which should be easy prior to shipping.
Hi — thank you for the candid feedback, and I’m sorry we didn’t get back to you when you needed an address correction. Being unable to edit an unshipped label or reach support is not the experience we want. Please email support with your order number (or reply here) and we’ll prioritize getting that shipment fixed and improve how address changes are handled. — BorderBuddy team
Had a snafu getting started with the app, but staff responded quickly and fully and corrected the issue and got me up and running well. No issues since, and love the app functionally for the store.
Thank you for sticking with us through the setup snafu — glad the team got you running and that the app is working well for your store. We appreciate the review! — BorderBuddy team
Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.
Glad to hear BorderBuddy Ship to Canada has helped increase your Canadian sales! Thank you for this great review.
Support
App support provided by BorderBuddy Technologies Inc..
Resources
Developer
100 – 555 Burrard St, 15-119, Bentall II, Vancouver, BC, V7X 1M8, CA
Launched
February 12, 2021
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