BorderBuddy

BorderBuddy

Free to install. Additional charges may apply.
Rating (4.9)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

February 12, 2021

Languages

English

Works with

UPS, CBSA, CanadaCustoms, customs

Revolutionize Your Cross-Border Shipping: No More Surprise Fees, Just Seamless Deliveries to Canada

🌟 Zero Fees, Pure Transparency! 🌟 Unshackle your business from surprise fees. Our Shopify app guarantees fee-free transactions, reveals all costs upfront, and simplifies cross-border shipping. No more complications – just growth and hassle-free deliveries. Install now for a transparent, profitable future! 🚀

🌟 Zero Fees, Pure Transparency! 🌟 Unshackle your business from surprise fees. Our Shopify app guarantees fee-free transactions, reveals all costs upfront, and simplifies cross-border shipping. No more complications – just growth and hassle-free deliveries. Install now for a transparent, profitable future! 🚀 more
  • Low cost international shipping with customs fees included
  • No surprise billing, reconciling or carrier adjustment fees.
  • Print-ready shipping labels and commercial invoices automatically sent you.
  • Marked as Fulfilled - your orders are updated automatically once scanned by UPS.
  • Simple to install and easy to use.

Pricing

Free to install

The customer pays all customs and shipping charges to the merchant and in-turn the merchant pays those same fees to us.

Free to install

The customer pays all customs and shipping charges to the merchant and in-turn the merchant pays those same fees to us.

All charges are billed in USD.

13 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 24, 2023

This is a fantastic app. We struggled for years trying to find a way to minimize the high brokerage rates and import fees charged by the major freight carriers. We tried negotiating with the carriers but that did not yield the desired results. We sell business to business, so many of our customers are used to the high fees but we still got complaints from a few angry customers. When I found BorderBuddy I was skeptical and thought there must be a catch. I was able to talk to a member of the BorderBuddy team. He was friendly, helpful and responsive. The process of adding the app to our website was quick and easy with no glitches. We immediately started seeing results. The documentation we receive to process our shipments to Canada is perfect. In the beginning, I checked every order to see if there were any extra fees included. The fees charged were exactly as expected and the shipping rates were even less than offered without BorderBuddy. After adding BorderBuddy we have seen an increase in our Canadian orders, so our customers seem to be happy with it as well.

IOThrifty
United States
About 1 month using the app
July 23, 2023

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

www.tushcush.com
United States
9 days using the app
January 17, 2023

We started using Border Buddy 8+ months ago and it has been super smooth and convenient. They send the label and customs info and make the whole process way more straightforward and cheaper than shipping any other way that we have tried. No issues with any shipments either. Would definitely recommend!

YALA
United States
Over 1 year using the app
Edited February 22, 2023

I have only shipped about 10 products using BorderBuddy but I am beyond impressed with how it’s going so far. Very responsive customer service team! I have tried all the other DDP shipping apps (easyship, flavorcloud, zonos, etc) Since I am currently only shipping to US and Canada, BorderBuddy is perfect. Usually when I ship an international order I receive a call from UPS asking me to resubmit my Commercial invoices after I have already attached them to the box. With BorderBuddy they handle everything. I shipped my package and the package arrives to the customer without me receiving any calls or having any issues. So far it’s great! Very efficient. I will continue to use BorderBuddy with all my Canada shipments! I’m looking forward to expansion so we can get into other countries as well!

Shotfun™
United States
21 days using the app
January 25, 2023

Highly recommend this company. Been working with border buddies since April of 2022 and they have been reliable and communicative the entire time. We’ve encountered various random issues that were attended to and resolved in a very timely manner. I feel more comfortable knowing my orders being sent to Canada are under their care.

LBS CO
United States
11 months using the app

About this app

Launched

February 12, 2021

Languages

English

Works with

UPS, CBSA, CanadaCustoms, customs

Built by BorderBuddy Technologies Inc.

About BorderBuddy Technologies Inc.

4.9 average rating

2 years building apps for the Shopify App Store

Support

Send a message

1-844-898-1213

ecommerce@borderbuddy.com

More apps like this

3.6 out of 5 stars 224 total reviews Free plan available
Easy shipping automation to help your business grow.
4.6 out of 5 stars 364 total reviews Free to install
Rapidly create your shipping labels with Envia.com.
4.8 out of 5 stars 286 total reviews 14-day free trial
Live shipping rates at checkout, print labels & track orders.