BorderBuddy Ship to Canada

Works very well UNTIL you have to make an address correction (in our case a customer left part of their shipping address off their order)

We are unable to make any changes to the unshipped label OR reach ANYONE at BorderBuddy Canada.

We've been calling (no answer) and sent multiple emails with no reply.

Very disappointing and stressful at this point! We've been using the app for about one month.

Satisfied with it until needing assistance to correct a customer shipping address error - which should be easy prior to shipping.

Had a snafu getting started with the app, but staff responded quickly and fully and corrected the issue and got me up and running well. No issues since, and love the app functionally for the store.

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!

Great customer service. Had an issue (which was my fault) team addressed it. Works perfect

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

Monty is amazing! Such a simple and trouble free way to ship to Canada. We love the transparency and ease of using this service.

Very easy app to work with especially because customer service is so Helpful. Monty is the Man!!! Thank you!

BorderBuddy has truly changed the game. Our customers are SO appreciative of not getting hit with random fees upon delivery. The team is also incredibly kind and helpful. This makes importing goods to Canada seamless. Thank you BB!

We started using Border Buddy 8+ months ago and it has been super smooth and convenient. They send the label and customs info and make the whole process way more straightforward and cheaper than shipping any other way that we have tried. No issues with any shipments either. Would definitely recommend!