Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 11, 2026

Had a snafu getting started with the app, but staff responded quickly and fully and corrected the issue and got me up and running well. No issues since, and love the app functionally for the store.

Mr. Peanut's Pet Carriers
United States
4 days using the app
November 12, 2024

We’ve struggled with complaints about surprise fees for Canadian customers. DDP provided an easy way to calculate and display fees right in the cart. It’s made checkout transparent, and we’ve seen less cart abandonment. Thanks

Sporty Bro
United States
2 months using the app
October 14, 2024

I’ve been using this app for a few months, and it’s been great. It calculates duties and taxes, so my customers in Canada know exactly what they’ll pay. Very reliable!

VelRobe
Canada
30 days using the app
December 7, 2024

We had some issues with Canadian customers being surprised by extra fees. CanadaCustomsDuty has simplified this completely, showing costs upfront, which our customers love!

Travel Gears
Canada
9 days using the app
August 17, 2024

The app is very user-friendly and has saved me so much time. No more surprise fees for my customers. The support team is also very helpful and responsive.

Sparkle Shine
United States
9 days using the app
August 12, 2024

Love this app! It simplifies the process of calculating customs duties. My customers appreciate the transparency.

Health & Joy
United States
6 days using the app
August 28, 2024

Installed the app in seconds with no complicated setup. It has saved us time and money by streamlining our shipping process. The support team is helpful and quickly resolved the issues we had.

Vivid Tech
Canada
6 days using the app
January 17, 2023

We started using Border Buddy 8+ months ago and it has been super smooth and convenient. They send the label and customs info and make the whole process way more straightforward and cheaper than shipping any other way that we have tried. No issues with any shipments either. Would definitely recommend!

YALA
United States
11 months using the app
BorderBuddy Technologies Inc. replied September 18, 2025

Thank you so much for the review - we love making shipping to Canada just as easy as shipping domestically on Shopify!

January 25, 2023

Highly recommend this company. Been working with border buddies since April of 2022 and they have been reliable and communicative the entire time. We’ve encountered various random issues that were attended to and resolved in a very timely manner. I feel more comfortable knowing my orders being sent to Canada are under their care.

LBS CO
United States
11 months using the app
BorderBuddy Technologies Inc. replied September 18, 2025

Thank you for the review on the BorderBuddy Shopify App for making shipping to Canada easy with all landed costs included.

September 25, 2023

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

Frictitious Climbing
United States
8 months using the app
BorderBuddy Technologies Inc. replied September 19, 2025

We're so glad to hear your customers are enjoying better rates and that you have less work to do with those Canadian orders. Thank you for the great review!