Reviews (25)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited February 22, 2023

I have only shipped about 10 products using BorderBuddy but I am beyond impressed with how it’s going so far. Very responsive customer service team! I have tried all the other DDP shipping apps (easyship, flavorcloud, zonos, etc) Since I am currently only shipping to US and Canada, BorderBuddy is perfect. Usually when I ship an international order I receive a call from UPS asking me to resubmit my Commercial invoices after I have already attached them to the box. With BorderBuddy they handle everything. I shipped my package and the package arrives to the customer without me receiving any calls or having any issues. So far it’s great! Very efficient. I will continue to use BorderBuddy with all my Canada shipments! I’m looking forward to expansion so we can get into other countries as well!

Shotfun™
United States
21 days using the app
May 19, 2023

Monty is amazing! Such a simple and trouble free way to ship to Canada. We love the transparency and ease of using this service.

Artillery Works Co
United States
10 days using the app
July 23, 2023

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

www.tushcush.com
United States
9 days using the app
September 19, 2022

This is both the most cost efficient and easiest way that we have found to send items from the U.S. to Canada. Before using this app UPS charged us $50 to $100 just for customs brokerage fees! But this app only charges a fixed $15 fee. And their shipping rates are almost exactly the same as shopify shipping low rates. And best customer service of any app. Amazing app on all levels.

ADbackstock
United States
12 minutes using the app