CancelFlow: EU Withdrawal

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Codext GmbH

Install

Meet the new EU withdrawal button requirement in minutes. Recover revenue with save-the-sale offers.

Since June 2026, EU consumer law requires online stores to offer a one-click withdrawal button for contracts concluded online. CancelFlow adds this button and a structured withdrawal form to your storefront, the customer account, and the order status page customers reach from their confirmation email. Every request is logged with a timestamp, a unique reference number, and a confirmation email to the customer. Before submitting, customers see an optional discount offer to save the sale.

One-click withdrawal button and structured form required by EU law since 2026
Show a discount offer before submission to recover the sale automatically
Verify every withdrawal through a confirmation link sent to the customer
Define your own withdrawal reasons and collect structured customer feedback
Handle returns through Shopify Returns or email plus Shopify Flow automation

Languages

German, English, Spanish, French, Italian, and Dutch

Works with

Customer accounts
Shopify Flow

Pricing

Choose the plan that best fits your business.

Free

Features

Withdrawal form (storefront & account)
Confirmation emails in 6 languages
Dashboard, PDF & audit

Pro

$9.99 / month

or $99.90/year and save 17%

Features

Everything in Free
Save-the-Sale discount offer
Double opt-in verification
Custom email templates
Custom staff notification template
CSV export

7-day free trial

Business

$14.99 / month

or $149.90/year and save 17%

Features

Everything in Pro
Customisable form (texts + extras)
Automations (return, tag, fulfillment)
Shopify Flow triggers
Withdrawal block on order status page

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by Codext GmbH.

Resources

Developer

Codext GmbH

Frankenstraße 10, Wolpertshausen, 74549, DE

Launched

July 2, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts

View customers

Customer data
View products

Products, collections
Edit orders

All order history for the last 60 days, order fulfillments, returns, merchant managed fulfillment, order edits, third-party fulfillment
Edit discounts

Discount codes and promotions