CancelFlow: EU Withdrawal
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Codext GmbH
Featured images gallery
Meet the new EU withdrawal button requirement in minutes. Recover revenue with save-the-sale offers.
Since June 2026, EU consumer law requires online stores to offer a one-click withdrawal button for contracts concluded online. CancelFlow adds this button and a structured withdrawal form to your storefront, the customer account, and the order status page customers reach from their confirmation email. Every request is logged with a timestamp, a unique reference number, and a confirmation email to the customer. Before submitting, customers see an optional discount offer to save the sale.
- One-click withdrawal button and structured form required by EU law since 2026
- Show a discount offer before submission to recover the sale automatically
- Verify every withdrawal through a confirmation link sent to the customer
- Define your own withdrawal reasons and collect structured customer feedback
- Handle returns through Shopify Returns or email plus Shopify Flow automation
Languages
German, English, Spanish, French, Italian, and Dutch
Works with
- Customer accounts
- Shopify Flow
Categories
Customization
Pricing
Free
Free
Features
- Withdrawal form (storefront & account)
- Confirmation emails in 6 languages
- Dashboard, PDF & audit
Pro
$9.99 / month
or $99.90/year and save 17%
Features
- Everything in Free
- Save-the-Sale discount offer
- Double opt-in verification
- Custom email templates
- Custom staff notification template
- CSV export
7-day free trial
Business
$14.99 / month
or $149.90/year and save 17%
Features
- Everything in Pro
- Customisable form (texts + extras)
- Automations (return, tag, fulfillment)
- Shopify Flow triggers
- Withdrawal block on order status page
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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Support
App support provided by Codext GmbH.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days, order fulfillments, returns, merchant managed fulfillment, order edits, third-party fulfillment
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Edit discounts
Discount codes and promotions
