Yagi Order Cancellable

Yagi Order Cancellable

Pricing
$7/month. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (40)
Developer
Yagi Software

The app allows customer to cancel order and reorder on their own, without contacting support

Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.

Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time. more
  • Let customer cancel order on their own, with one click
  • Let customer reorder their previous order items on their own, with one click
  • Set cancellation time limit, eg: customer can only cancel within 1 hour of order
  • App block available for Thank you / Order Status page (checkout extensibility)
  • Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, Customer Hub

Order updates

Cancellations, Re-orders, Customer portal

Pricing

Monthly Plan

$7 / month

  • Allow customers to cancel and reorder
  • Receive email notification when customer cancel order
  • Set time limit
  • Checkout Extensibility support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (40)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 29, 2024

This app has reduced the workload for our CX team and increased customer satisfaction by enabling the customer to cancel their order on their own if needed. I noticed the app included a "void authorization if order cancelled" action but it wasn't available in Flow. The app developer added it to Flow in less than 24 hours so now we're getting other benefits than just cancelling orders.

Thanks for the quick assistance!

Eko Health
United States
7 months using the app
June 5, 2024

This app has been a big help to both our customers and our team by giving customers the opportunity to cancel their orders in case of an error on their own time. (We have a small customer care team, so giving customers their own tools is a big boost for us.) Easy to set up and adjust — and the owner Axel has been so helpful any time we encounter an issue when updating the app.

Magnetic Me
United States
Over 1 year using the app
June 30, 2024

It's very wonderful app.
I had a trouble with self-cancel function on Shopify, but this app helped to solve it. I definitely suggest this app to others.

LINE FRIENDS SQUARE
South Korea
4 months using the app
August 7, 2024

Amazing app and very helpful customer service!

Healthy Noodle
United States
About 1 month using the app
July 2, 2024

Speedy and helpful customer support

Pole Junkie
United Kingdom
Over 2 years using the app

Support

Yagi Software can answer any questions you have about Yagi Order Cancellable.

Developer

Yagi Software

CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY

Launched

January 14, 2021

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