Yagi Order Cancellable
- Pricing
-
$7/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (36)
- Developer
- Yagi Software
Featured images gallery
The app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Customer Hub
Categories
Order updates
Pricing
Monthly Plan
$7 / month
- Allow customers to cancel and reorder
- Email notification when customer cancel
- Set time limit for cancellation
- Checkout Extensibility support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (36)
We like the functionality of Yagi Order Cancellable. It just works, and that is a beautiful thing. More than that, the support experience is outstanding. We had a few questions in the beginning and Axel was always quick to respond the information we needed. When we questioned the way the fulfillment blackout was working, Axel contacted us and asked for a detailed explanation of how we would like ...
I’ve been using the app for more than two years now. Axel has been immensely helpful.
He made many customizations for our use cases and even modified his API upon my request.
Support is instant, almost like he never sleeps, available 24/7.
GG.
- Sai Charan
This app has reduced the workload for our CX team and increased customer satisfaction by enabling the customer to cancel their order on their own if needed. I noticed the app included a "void authorization if order cancelled" action but it wasn't available in Flow. The app developer added it to Flow in less than 24 hours so now we're getting other benefits than just cancelling orders.
Thanks for ...
It's very wonderful app.
I had a trouble with self-cancel function on Shopify, but this app helped to solve it. I definitely suggest this app to others.
This app is perfect, does exactly what it says it will. Very easy to setup with the instructions provided. Fantastic support. Thank you!
Support
App support provided by Yagi Software.
Resources
Developer
CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY
Launched
January 14, 2021
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