Yagi Order Cancellable

Yagi Order Cancellable

$7/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

January 14, 2021

Languages

English

Works with

Checkout, Customer Hub

The app allows customer to cancel order and reorder on their own, without contacting support

Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can do it on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.

Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can do it on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time. more
  • Let customer cancel order on their own, with one click
  • Let customer reorder their previous order items on their own, with one click
  • Set cancellation time limit, eg: customer can only cancel within 1 hour of order
  • App block available for Thank you / Order Status page (checkout extensibility)
  • Use "cannot-cancel" tag to specify products or orders that cannot be cancelled

Pricing

14-day free trial

Monthly Plan

$7/month

  • Allow customers to cancel and reorder
  • Receive email notification when customer cancel order
  • Set time limit
  • Checkout Extensibility support

Monthly Plan

$7/month

  • Allow customers to cancel and reorder
  • Receive email notification when customer cancel order
  • Set time limit
  • Checkout Extensibility support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

28 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 13, 2023

I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.

Rug Love
United Kingdom
Over 2 years using the app
September 27, 2023

Excellent support.

R for Rabbit
India
5 months using the app
April 4, 2023

Fantastic app which makes canceling orders simple for customers, while offering useful information for merchants such as cancellation reasons. This application has great customer support too.

nightcity clothing
United Kingdom
About 1 year using the app
July 11, 2023

I was able to use the automatic installation to set this up. I had set it up only on the customer account page and not on the order confirmation page intentionally but did not test it. Once a customer complained that the cancel button wasn't working, I got in touch with Alex, the developer of the app and he modified the code to handle the cancellation on the customer account page itself, which was my main requirement. Kudos to him for promptly responding and handling my query.

ondesk.in
India
11 days using the app
March 6, 2023

This app has worked great for our store and Axel is stellar with customer support. Anytime I've emailed him I've had a helpful response within 24 hours.

Knafs
United States
4 days using the app

About this app

Launched

January 14, 2021

Languages

English

Works with

Checkout, Customer Hub

Built by Yagi Software

About Yagi Software

5.0 average rating

2 years building apps for the Shopify App Store

CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY

Support

Send a message

axel@cancellable.app

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