Reviews (41)
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The app works great to allow customers to cancel or edit their orders independently and has many settings available to fine-tune when that's allowed. The developer is quick to respond and very helpful.
Quick and easy to install and customize. And it works exactly as advertised! I sent along some questions and a basic feature request on a Friday afternoon and the feature was built and questions were answered before I got in on Monday. Highly recommend the app and the team behind it.
Extremely easy to use from an internal standpoint, and the developer is quick to answer all questions and is open to suggestions. Also, it's extremely easy to use and navigate from the customer's perspective allowing for a seamless purchasing experience. Highly recommend!
Very helpful with integration and communication. Great app to add onto your website for customers to re-order, edit and or cancel their order.
Fantastic app which makes canceling orders simple for customers, while offering useful information for merchants such as cancellation reasons. This application has great customer support too.
Excellent support.
Finished my trial, and I already got huge use from the app. Works as intended, has a lot of settings you can customize, and is essential for anyone looking to allow customers easy cancellations, and fast ways to edit their order without exchanging a bunch of support emails to do it.
We're using this app for more than two months and it's very awesome! Also, they have the best support team you can ask for! KEEP IT UP !!
I was able to use the automatic installation to set this up. I had set it up only on the customer account page and not on the order confirmation page intentionally but did not test it. Once a customer complained that the cancel button wasn't working, I got in touch with Alex, the developer of the app and he modified the code to handle the cancellation on the customer account page itself, which was my main requirement. Kudos to him for promptly responding and handling my query.
Recommended this app. I've installed 2 stores and apply cancellable order. This is Simple admin and fast support!