Reviews (41)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 14, 2022

The app works great to allow customers to cancel or edit their orders independently and has many settings available to fine-tune when that's allowed. The developer is quick to respond and very helpful.

Ambrosia Vaughan
Canada
Over 1 year using the app
July 30, 2021

Quick and easy to install and customize. And it works exactly as advertised! I sent along some questions and a basic feature request on a Friday afternoon and the feature was built and questions were answered before I got in on Monday. Highly recommend the app and the team behind it.

iFixit
United States
Over 1 year using the app
February 9, 2021

Extremely easy to use from an internal standpoint, and the developer is quick to answer all questions and is open to suggestions. Also, it's extremely easy to use and navigate from the customer's perspective allowing for a seamless purchasing experience. Highly recommend!

ASRV
United States
About 1 year using the app
February 24, 2022

Very helpful with integration and communication. Great app to add onto your website for customers to re-order, edit and or cancel their order.

Doorway Drop
Canada
About 1 year using the app
April 4, 2023

Fantastic app which makes canceling orders simple for customers, while offering useful information for merchants such as cancellation reasons. This application has great customer support too.

nightcity clothing
United Kingdom
About 1 year using the app
September 27, 2023

Excellent support.

R for Rabbit
India
10 months using the app
December 2, 2021

Finished my trial, and I already got huge use from the app. Works as intended, has a lot of settings you can customize, and is essential for anyone looking to allow customers easy cancellations, and fast ways to edit their order without exchanging a bunch of support emails to do it.

The Wave Lights
United States
4 months using the app
May 19, 2021

We're using this app for more than two months and it's very awesome! Also, they have the best support team you can ask for! KEEP IT UP !!

Gettex Store
Egypt
3 months using the app
July 11, 2023

I was able to use the automatic installation to set this up. I had set it up only on the customer account page and not on the order confirmation page intentionally but did not test it. Once a customer complained that the cancel button wasn't working, I got in touch with Alex, the developer of the app and he modified the code to handle the cancellation on the customer account page itself, which was my main requirement. Kudos to him for promptly responding and handling my query.

ondesk.in
India
2 months using the app
June 21, 2021

Recommended this app. I've installed 2 stores and apply cancellable order. This is Simple admin and fast support!

GOEN.J
South Korea
About 2 months using the app