Captain Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
From $11/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (242)
- Developer
- Captain Insure
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Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.
Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!
- Offer shipping protection widget at checkout or via app blocks
- Keep all the shipping protection fees, and add profits when claims are low
- Route insurance order protection fee back to you & increase your conversion rate
- Customize the price and style of insurance you want. Multi-language supported
- The app won't add any codes to your store theme - user friendly
- Popular with stores like yours
- Based in United States
Languages
English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian
Works with
- Checkout
- Shopify Admin
- Checkout Extensibility
- Returns & Exchanges
- Order tracking
- Checkout upsell
- Return
- Shipping Insurance
Categories
Customization
Offers and recommendations
Coverage type
Opt-in experience
Claims management
Pricing
Standard
$11 / month
3.99% shipping protection fee
- Unlimited orders
- Fully customizable cart widget
- Flexible dynamic pricing
- Claim portal with email updates
- Auto-translate for multi-language stores
- 24/7 live chat support
- Compatible with all store themes
14-day free trial
Plus
$49 / month
3.99% shipping protection fee
- Unlimited orders
- Customizable cart & checkout widgets
- Flexible dynamic pricing
- Claim portal with email updates
- Auto-translate for multi-language stores
- Dedicated account manager
- For Shopify Plus only
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for increasing average order values and creating new revenue streams by managing issues like stolen orders, thus enhancing customer confidence and purchase experiences. Its easy installation, customizable rates, and profit retention from unclaimed payouts add financial benefits. The app's cost is outweighed by its returns, and the 24/7 customer support is noted for its quick and effective problem resolution.
We have been using Captain Shipping Protection since the very early days they provided this app and are super happy. It has helped us offering a valuable offer to our customers that provides them with confidence that their orders arrive safe and if something should happen during transit that they get priority resolution and either a refund or a replacement product without any hazzle.
The support team is super responsive and if we have any questions are getting us answers straight away!
This app is easy to install. The support help is immediate and professional. We are very satisfied with Captain to say the least! Use these guys to create an additional revenue stream and ensure your customers' get the peace of mind they deserve when ordering from your shopify store.
The best! Real-time support and able to gave us immediate solution :)
Support
App support provided by Captain Insure.
Resources
Developer
Launched
August 4, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store, Shopify admin
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Edit products
Product listings, products, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order details for the last 60 days, returns, third-party fulfillment
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Edit Online Store
Online Store pages, Online Store script tags, theme, Online Store page content on a path controlled by the app
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Edit Shopify admin
Files
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Edit other data
Locales, Online Store navigation
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