Cart Spy: Live Carts & Replays

Cart Spy: Live Carts & Replays

Pricing
Free plan available. Free trial available.
Rating
5.0 (1)
Developer
Jola Pty Ltd

See every cart as shoppers build it, and watch replays of the sessions behind abandoned carts.

Cart Spy is built around the cart. See what each shopper added and what the cart is worth in your store's own currency, then watch the session replay of what they did before they left. Find products that are viewed but rarely carted, shoppers turned away because an item was out of stock and links on your store that lead nowhere. On Pro, the checkout funnel shows where shoppers stop and the errors Shopify showed them. A weekly email sums up your store's week and flags what is worth fixing.

Cart Spy is built around the cart. See what each shopper added and what the cart is worth in your store's own currency, then watch the session replay of what they did before they left. Find products that are viewed but rarely carted, shoppers turned away because an item was out of stock and links on your store that lead nowhere. On Pro, the checkout funnel shows where shoppers stop and the errors Shopify showed them. A weekly email sums up your store's week and flags what is worth fixing. more
  • Live cart feed with each shopper's items and cart value, updated as they shop
  • Session replays linked to carts, so you can see what shoppers did before leaving
  • Checkout funnel showing where shoppers stop and the errors they saw (Pro)
  • Products viewed but rarely carted, and stock problems that turned buyers away
  • Click heatmaps and scroll depth (Pro), plus a weekly email about your store

Languages

English

Works with

Categories

Cart recovery

Display options

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 50 carts per month
  • 500 session recordings per month
  • 7-day recording retention
  • Real-time carts (last 24 hours)
  • Session recording and replay
  • No credit card required

Starter

$5 / month

or $48/year and save 20%

Features

  • 250 carts per month
  • 2,500 session recordings per month
  • 14-day recording retention
  • 10 AI session insights per month
  • Real-time carts (last 24 hours)

7-day free trial

Pro

$19 / month

or $192/year and save 16%

Features

  • 1,000 carts per month
  • 10,000 session recordings per month
  • 30-day retention and cart history
  • Click heatmaps and scroll depth
  • Checkout funnel and checkout errors
  • Abandoned cart alert emails
  • 250 AI session insights per month
  • Live view and AI assistant (MCP)

7-day free trial

Scale

$49 / month

or $492/year and save 16%

Features

  • 5,000 carts per month
  • 50,000 session recordings per month
  • 30-day retention and cart history
  • Everything in Pro
  • 1,000 AI session insights per month

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 9, 2026

Easy to use and providing great insight if you need to improve your customer journey.

WINESLUT
United Kingdom
10 days using the app
Jola Pty Ltd replied October 9, 2026

Thanks so much for the review! Really glad Cart Spy is helping you improve the customer journey. Anything you'd like it to do better, use "Suggest a Feature" in the app. It comes straight to me.

- Matt

Support

App support provided by Jola Pty Ltd.

Developer

Jola Pty Ltd

Melbourne, VIC, AU

Launched

May 8, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics, Online Store

  • View customers

    Browsing behavior, customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit store analytics

    Web pixels

  • View Online Store

    Checkout page

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