Cartkept: Delayed Order Alerts

For stores that ship: a daily email naming late parcels, so you reach the customer before they ask.

Fewer "where is my order?" emails. Once a day the app checks every order you shipped in the last 60 days, using the carrier tracking already on the order, and emails you when a parcel is stuck: no tracking update for the days you set, or the carrier reports a delay, a failed or attempted delivery. You see the shipping delay first and can contact the customer before they contact you. No problem, no email. Works beside the tracking app you already use.

• Hear about a late parcel before your customer does
• Daily email naming the shipped orders that stopped moving
• Flags parcels the carrier reports as delayed, attempted or failed
• You set how many days without a tracking update count as stuck
• Stuck orders listed with carrier, tracking number and order link