Customer service | Shipping and delivery
COD Order Confirmation King

COD Order Confirmation King

by BirdChime

Verify COD/Cash on delivery orders by SMS OTP, Link or call

5.0 of 5 stars(3 reviews)
Free to install. Additional charges may apply.
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Confirm COD Orders Instantly

Verifies the customer's mobile number through IVR or OTP via SMS link. COD confirmation of order verifies the intent of order to merchant.

Reduce RTO significantly

Reduce returns of your cash on delivery orders and reduce wastage of money on fraud and unintended orders through cod confirmation of order.

Tags order & works globally

Tags Cash on delivery orders with status. Global COD confirmation including COD verification in Italy, Spain, India, and Germany via OTP.

About COD Order Confirmation King

Why use COD King? It will reduce your RTO (return to origin) for Cash on delivery orders. This means you save a lot by verifying the customer's contact number using automatic SMS or Call.

COD order verification simplifies the shipping process for cash on delivery orders as the agent/company has a confirmed phone number to call and complete the delivery. A significant drop in returning orders.

Supported Modes of Order verification

  • OTP verification via SMS.
  • Embed 1-click verification link in SMS.
  • Interactive Voice Response (IVR) calls.

App Supports below languages

  • English
  • German
  • Spanish
  • Hindi
  • French
  • Italian
  • Please reach out to us if your language not listed above.

Key Features of COD King

  • Fully customizable SMS and call template.
  • Support dynamic variables like customer name, order amount, and verification link.
  • COD/Cash on delivery mobile number verification.
  • Smart detection of customer language and notification is sent using the same language.
  • No barrier of the country for sending notifications. The app supports all countries.
  • Attaches tags like COD-Verified and COD-Pending in orders.
  • Auto reads SMS from messages from iPhone.
  • Resend SMS option to end customers for Cash on delivery orders.
  • Does not interfere with the checkout process, so no drop in the number of orders.
  • Integrates seamlessly with easy sell.
  • Fully secure and elegant UI makes it easy to use.

One-time easy setup

  • Just enable the app and edit the required template (Merchants can personalize the template for OTP and IVR calling).
  • Test the template quickly by sending a test SMS or IVR call to yourself and that's it.

How it works

  • App identifies if order placed is 'Cash On Delivery'.
  • Once an order is placed the app asks the user to verify the mobile number. The app intelligently uses a mobile number either from Shipping, customer contact, or billing address. If nothing is present ask the user to enter a mobile number for confirmation.
  • After verification app attaches a tag on the order based on which merchant can decide to ship the order and this way it does COD phone number verification.
  • Since the customer's contact number and desire to make a COD purchase have been verified, the chances of the order arriving as an RTO have decreased.
  • Verified phone numbers help the delivery agents and customers to make a call and coordinate for COD orders.

Countries supported

  • India
  • Spain
  • USA
  • Italy
  • Germany
  • Thailand
  • Tunisia
  • Oman
  • And rest of world.

Tags: COD India, COD Spain, COD Germany, COD Italy, COD Thailand, COD USA, COD SMS, COD Tunisia, cash on delivery.

Integrates with

  • SMS,
  • IVR,
  • Easy sell

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

  • Configure your template and test on the fly
  • SMS Setting
  • Call Settings
  • order logs
  • Full mobile support

Support

Pricing

See all pricing options

Free to install

starts 0.02$ per SMS, 0.04$ per IVR - Custom pricing for enterprise plans

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
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    (0)
  • 2 of 5 stars
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    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
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View all 3 reviews

Most recent reviews

DarBeauty

Rating
5 of 5 stars
Posted
June 12, 2021

Great app. And the super support team helped us a lot, even they customized a lot to suit our needs. Thank you

Developer reply

June 15, 2021

Thanks a lot, it was an interesting problem in cash on delivery space.
we have the pleasure of working with an Oman based store.
We really learned a lot during our discussions around your COD order verification issues.

Oneaday

Rating
5 of 5 stars
Last edited
June 9, 2021

best support you can work with on shopify.
very good app for cod websites and talented team
5 stars and more

Developer reply

June 16, 2021

Thanks, we really enjoyed working with you and verifying cash on delivery orders for your country :)

Viral Things IN

Rating
5 of 5 stars
Posted
May 29, 2021

This is the best COD Verification App That i came across. The Customer Support is really Good. You can easily verify your customer's mobile no. This save our Lots of RTO.

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