COD King‑COD Fees & OTP Verify

COD King‑COD Fees & OTP Verify

Reviews (604)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    580
  • 2% of ratings are 4 stars
    14
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    3
  • 1% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies managing cash-on-delivery orders. Key features like mobile number and OTP verification help reduce fake orders and increase transaction security. The app also offers customization options and automates certain COD tasks, enhancing operational efficiency and reducing manual work. Merchants also praise the responsive customer support.

October 22, 2024

Started off wonderful with a very positive review, but once things did not go according to plan - they become VERY, VERY RUDE.

For some reason, after I asked them to disable the service due to poor implementation and bugs, the COD option stopped working at all.

The good rating is only thanks to them aggressively asking for the your positive feedback, theres really nothing to it besides that.

Once I removed the app, the COD option came back. I'd stay away if I were you. Just a waste of time

Get Meat
Israel
7 days using the app
November 22, 2024

This is a COD verification app that does not verify COD orders. After initial OTP verification customer is free to put any other phone number while entering shipping details. This defeats the entire purpoe of the app.

Support is not 24 Hrs as claimed by the developers , there is no trial on paid plans (free plans do not offer testing of all functions) .

Customer support claims that since we are poor and cannot afford shopify plus plans we should be happy with whatever they are giving us in this app.
One of the worst app ever on shopify... completly avoidable

Sarava.in
India
About 8 hours using the app
Edited September 2, 2024

I waited for more than two weeks for a change in the Sender ID and a response from customer support.

Most features do not work as expected. Customers are not receiving SMS messages, and all customers should receive them. The customer service is terrible—they take a long time to fix issues. This app has many problems and bugs, with most features not working properly.

DKHOUN
Saudi Arabia
4 months using the app
September 1, 2024

bad customer service

Qio
Egypt
17 minutes using the app
February 14, 2024

its a scam

Shopaholics
United States
1
1