Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive functionality, ease of integration, and user-friendly interface. It's praised for its ability to add fees to Cash On Delivery services, limit COD to certain countries, and hide COD based on order total. Many appreciate its custom solutions, affordability, and problem-solving capabilities. The customer support is described as fast, professional, and responsive. It's seen as essential for increasing prepaid orders and optimizing the checkout process.

November 17, 2023

The best cash-on-delivery (COD) application, support is extremely fast and professional. They helped us save our expansion, definitely giving a 10/10.

About 1 year using the app
October 7, 2023

Great tool, great customer support, everything works like a charm!

Czech Nation
12 months using the app
October 16, 2023

Let me just say it is my first time using Shopify for my business and I was confused with many aspects of it and was apprehensive with using any of the apps but when I installed Releaseit an agent responded immediately to offer help in setting up my store. Am truly grateful for the exceptional help I didn’t have to do a thing everything was setup for me by them. Thank you so much for making my experience easier with Shopify 10/10 customer service highly recommend.

Haus Of Pretty
About 10 hours using the app
October 7, 2023

The app is so far solving my COD extra fees issues, along with very helpful features that save me time and trouble. Customer support is really immediate and one of the best i have ever encountered. I am definitely recommending Releasit to anyone wishing to enhance their store performance in terms of payment - shipping methods issues.

2 days using the app
August 7, 2023

The problem with COD this app solves very well. And when there is an issue, their customer support is able to solve it within minutes!

About 1 year using the app
October 24, 2023

far far better in sloving the problem then shopify [related to their work]

10 days using the app
October 27, 2023

I started to sell online using shopify and I wanted to encourage people to pay using the card. a practice I've seen bigger brands in my country use is to add additional costs to customers who want to pay COD. Using this app I managed to do so and I must say without much effort, once I've failed following one of the really easy steps I got to talk on WhatsApp with one of the customer service agents and they literally fixed every bug for me, like I did not have to lift a finger, just tried it afterwards and it worked. In conclusion great service and great app, does exactly what it has to do.

Vinca Minor Romania
About 5 hours using the app
August 2, 2023

Amazing experience using this app and a great customer support as well. All queries were answered very promptly and they helped guide and fix anything that came up the same day.

4 months using the app
November 17, 2023

The app is very good, does exactly what it says and is easy to set up. The instructions are very easy to understand and the support is excellent and prompt. I would like it to have the ability to set up other custom payment methods besides COD (adding fees and conditions)

About 20 hours using the app
November 25, 2023

Con questa app si aggira una forte limitazione relativa all'impossibilità di aggiungere un sovraprezzo per il contrassegno, nonostante sia un costo che i corrieri chiedono a tutti i venditori;
la possibilità di farsi aiutare via Whatsapp è fantastica, all SUPER CONSIGLIATA

Tarallificio Santa Barbara SRL
About 1 year using the app