Webplanex: Cashback Wallet

Webplanex: Cashback Wallet

Reviews (117)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its cashback and rewards features. They appreciate the user-friendly interface and robust reporting tools that simplify managing cashback transactions and rewards programs. The app's customizable nature allows for tailored cashback rules, referral rewards, and loyalty programs, integrating seamlessly with existing systems. Additionally, the responsive and cooperative customer support team, available 24/7, ensures reliable and effective operation, enhancing sales and improving the shopping experience.

November 6, 2024

Overall this app is really good. If you have recently launched your store then this app gives you a very opportunity to have a wallet system in your store for your customer. Even the customer service support is also really good.

Snuggle Spot
India
2 months using the app
November 7, 2024

Great app! Love it so far and would definitely recommend it.

Eclipse Threads
United States
About 1 hour using the app
November 30, 2023

The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity

Juliette has a gun
United States
About 1 year using the app
WebPlanex replied March 30, 2024

Thank you, for sharing your feedback! We're thrilled to hear that you find our app easy to use and that our customer support has been helpful whenever you've reached out. We truly value your input, and we'll take your comments about customization options into consideration as we continue to improve our platform. If you have any further questions or suggestions, feel free to reach out – we're here to help!

February 12, 2024

Application is really useful and the features, customer support are really helpful. It's meeting all my requirements and I haven't faced any glitches while using. Thank You!

McareSpareParts
India
11 days using the app
Edited October 25, 2021

SAV réactif ! bonne application même si sans abonnement payant, impossible d'avoir toutes les fonctionnalités.

CBDbee
France
14 days using the app
Edited October 1, 2020

Excellent support from the team. They are also going to work on a few missing functions of the app. Overall ease of use is good

indiate
India
11 days using the app
June 6, 2023

If you want a cashback app that advertises against your products how much cashback the customer will receive as well as offering 2-3 different methods of the customer accessing their wallet – this app is in my opinion currently the best app for this purpose on shopify.

Customer service is great – they will help you a lot with integration as well as formatting how the offers look etc.

Now, the reason I gave the app 4 stars and not 5 is that the way you add offers needs changing slightly.
If I want a product to show its cashback offering regardless of what collection it is in, I need to individually add each offer – this is a lot of work.
The developers said that I should add by collection, but I don’t have a single collection where I want every item to have a cashback offer, so this option does not work.

The fix for this would be for you to be able to add a cashback offer for a set amount (for example £50), and then add multiple products to that offer.
This would then be perfect and I would increase to 5 stars.

Real Aquatics
United Kingdom
11 days using the app