Reviews (97)
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Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options.
One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.
Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges.
Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have.
Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.
Had a great experience with their CS team that helped me with setup. Specifically I needed it for wholesalers who sell to other wholesalers and the QR code setup was great to have.
Thank you for your feedback! We're thrilled to hear that our customer service team was able to assist you effectively, especially with the QR code setup for your wholesale needs. Your experience matters to us!
Wonderful app and great customer support team. Ran into some problems and Rebecca was able to help me out almost immediately.
Thank you for your kind words! We're delighted to hear that Rebecca was able to assist you promptly. Your satisfaction is our top priority!
very poor service. no customer support. even they deduct plan charges, everytime showing to upgrade business plan,even though no catalog till made
Hi! We're really sorry you ran into this issue. We found a problem with our trial system that was stopping people from switching plans during the trial, but we've fixed it now. Feel free to reach out to us, and we'll be happy to help you get the most out of our app. We'd love to help!
Awesome app. Didn't know this kind of thing existed. Have had it only for a short while but it's saved me hundreds of hours of work so far.
Way better than the solutions I found off Shopify.
Dev team was great to talk with - I spoke with the founders directly, not three layers of customer support and they were able to explain some of the features very clearly!
Thank you for your awesome review! We're thrilled our app has saved you hours of work and that you found it better than other options. It's great to hear you had a helpful chat with our founders. Thanks for sharing your experience!
Great dev team, easy setup. Ran into an issue with my theme and the developers quickly took care of it, even on the free plan.
Thank you for your positive review! We're pleased to hear that our development team quickly resolved your issue. It means a lot to us.
I can't believe I didn't discover this app sooner. It's saving me dozens of hours every week in dealing with our offline wholesalers / customers.
There are a lot of pre-made templates that saved me a ton of time and the drag and drop interface makes it easy to make small modifications.
Their free plan is actually already quite generous, with tons of dev support! Worth its weight in gold!
Thank you for your fantastic review! We're so glad our app is saving you valuable time and that you're finding the pre-made templates and drag-and-drop interface helpful. We appreciate your kind words about our free plan and support. Your feedback is invaluable to us!