Reviews (77)
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Support was amazing and spent hours talking on the phone and email with me to answer my questions on a basic plan. Thank you guys - your app is super clear but I apologize for my complex page layout and export needs...
Thank you for sharing your experience! We're glad to help and appreciate your patience as we worked through your unique layout and export needs. Your feedback is invaluable to us!
Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options.
One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.
Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges.
Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have.
Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.
Had a great experience with their CS team that helped me with setup. Specifically I needed it for wholesalers who sell to other wholesalers and the QR code setup was great to have.
Thank you for your feedback! We're thrilled to hear that our customer service team was able to assist you effectively, especially with the QR code setup for your wholesale needs. Your experience matters to us!
The app does all the hard work for AB testing for you. It lets you test product pages, prices, etc. and provides clear and actionable
insight. 100% would recommend.
Thank you! We tried to design our catalog generation system easy enough so that it's easy to AB test different designs, price points, layouts, page sequencing etc. to maximize conversions!
After a difficult start, I was pleasantly surprised to be called in by the development team.
I hope things stay as they are now, which is great and worth the price. The application still suffers from minor bugs like (cosmetic changes not being saved correctly) but overall it's great and the support team is responsive which is a major plus.
Thank you for your honest feedback! We're glad to hear that after a rough start, our development team could assist you effectively. We appreciate your patience with the minor issues and are committed to improving. Your satisfaction and continued support mean a lot to us!
Great dev team, easy setup. Ran into an issue with my theme and the developers quickly took care of it, even on the free plan.
Thank you for your positive review! We're pleased to hear that our development team quickly resolved your issue. It means a lot to us.
Wonderful app and great customer support team. Ran into some problems and Rebecca was able to help me out almost immediately.
Thank you for your kind words! We're delighted to hear that Rebecca was able to assist you promptly. Your satisfaction is our top priority!
Great app, well made. Good and quick communication with the dev team.
Thank you for your great review! We're glad to hear that you're pleased with the app and our quick communication. Your feedback is very important to us!
Good, well designed app. Easy to use, straightforward pricing.
Thanks for your review! We're glad you find the app easy to use and appreciate the straightforward pricing. If you ever have suggestions or need help, just give us a shout!
very poor service. no customer support. even they deduct plan charges, everytime showing to upgrade business plan,even though no catalog till made
Hi! We're really sorry you ran into this issue. We found a problem with our trial system that was stopping people from switching plans during the trial, but we've fixed it now. Feel free to reach out to us, and we'll be happy to help you get the most out of our app. We'd love to help!