Catchly: AI Sales Chat & Leads

Catchly: AI Sales Chat & Leads

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Answer shoppers day and night from your own store data, and follow up with the ones who leave.

Catchly is an AI chatbot and live chat for your storefront. It learns your products, pages, FAQs and policies and is built to answer only from them, offering a person when your store data has no answer. Shoppers chat without signing in and can leave their email, so you can reply after they leave. Requests for refunds, discounts or delivery dates go to your team. Take over any chat live, correct an answer once with Fix this answer, and switch the AI off in one click.

Catchly is an AI chatbot and live chat for your storefront. It learns your products, pages, FAQs and policies and is built to answer only from them, offering a person when your store data has no answer. Shoppers chat without signing in and can leave their email, so you can reply after they leave. Requests for refunds, discounts or delivery dates go to your team. Take over any chat live, correct an answer once with Fix this answer, and switch the AI off in one click. more
  • Answers from your products, pages and policies, or offers a person instead
  • Product cards with variant choice and add to cart, right in the chat
  • No sign in to chat, and shoppers can leave an email for a reply later
  • Take over chats live, and Fix this answer makes the AI follow your correction
  • Ask Sidekick what shoppers asked, what the AI missed and how the chat is doing

Languages

English

Works with

  • Shopify Flow

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Unlimited chats with your team
  • Lead capture and email replies
  • Leads added to Shopify customers
  • Fix this answer, your colors, position
  • Forms in chat, 20 knowledge entries
  • Often bought together cards
  • Shopify Flow triggers
  • 50 AI conversations a month

Starter

$19 / month

or $190/year and save 17%

Features

  • Everything in Free
  • CSV export of leads
  • 200 knowledge entries
  • 500 AI conversations a month

14-day free trial

Growth

$49 / month

or $490/year and save 17%

Features

  • Everything in Starter
  • Proactive message next to chat button
  • Triggers for proactive messages
  • Replay real questions to test changes
  • Photos from shoppers
  • 1,000 knowledge entries
  • 2,000 AI conversations a month

14-day free trial

Pro

$129 / month

or $1,290/year and save 17%

Features

  • Everything in Growth
  • Email marketing sync for opted in leads
  • AI visibility check with suggestions
  • Signed webhooks to your own tools
  • Priority support
  • 5,000 knowledge entries
  • 6,000 AI conversations a month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by Canuckt Synergy Solutions Inc..

Developer

Canuckt Synergy Solutions Inc.

Apt 407, 48 Farringdon way, Halifax, NS, B4B2L4, CA

Launched

November 4, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View products

    Inventory, products, collections

  • View orders

    All order history for the last 60 days

  • View Online Store

    Online Store pages

  • View Shopify admin

    Legal policies

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