Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 4, 2020

Ich verstehe diese 5 Sterne vermutlich gekauften Bewertungen nicht. Diese APP Funktioniert einfach nicht.

I cant understand this 5 Stars Ranking. This app doesent work. I think the Rating was buyed.

10 minutes using the app
Zoom Buzz replied September 15, 2023

I'm so sorry you had a bad experience. I work really hard on my support. If you'd just contacted me, I'd have been really happy to help you.

I understand you had problems installing my app. Back in 2020 we didn't have 2.0 themes like Dawn or the Shopify theme editor, so storeowners had to have liquid coding skills to embed my app. That did used to take a bit longer than 10 minutes. Thankfully most themes now are 2.0 themes so the install process doesn't require that coding experience and is much quicker.

Also I take your accusation that I buy my ratings very seriously. If you look at the dates of my reviews you'll notice that there aren't very many of them and they're distributed over years and years. I understand that typically purchased reviews are delivered within a short window (weeks or days). I hope that gives you some assurance that I have never, nor will never buy a rating or review.

Finally it's now been several years since you left your review (4th September 2020). I contacted you by email on 5th September 2020 to try to help, but I never received a reply. Another customer recently told me that my email had been mislabelled as SPAM, so they never received it. As a result I thought I'd reply to your review now in the hope that you might receive this message.

Kind regards, Alex