Reviews (585)

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from various marketplaces like eBay, Amazon, and Etsy. It's praised for handling large volumes and accurately importing product details. The app's per-product pricing and 24/7 customer service are also highly commended. Many merchants credit it for business growth and operational streamlining, thanks to its syncing capabilities. Its customization options and user-friendly interface are also well-liked.

November 25, 2020

The tech I was working with was knowledgable, professional, and most important patient. He walked me through the steps of importing my products from Etsy to Shopify which was a major achievement. He is an asset to your organization.

insPOURation Acrylic Pour Painting
United States
7 months using the app
March 1, 2021

We recently had to import all stock from ebay to shopify. This app made it a straight forward process. I was unsure at a few steps but Ankit was available on chat to guide me through and provided excellent support. The import process is quite visual which is reassuring. I am impressed with Multichannel Importer and would recommend it, compared to other apps I reviewed.

www.kmlasertech.com
United Kingdom
6 months using the app
March 11, 2021

Life saver. We run a huge ebay store and the importer allows us to easily integrate to Shopify. The support team is extremely helpful, Deepti has helped us so much. They are always fast to respond and fix my issues.

QD Jewelry
United States
6 months using the app
Edited October 16, 2020

Just installed the app today and was guided voluntarily by their Business Development Analyst (M/s. Deepti) until all the issues are fixed. Very proficient, prompt and highly professional in approaching their clients. Thanks a lot.

PINKY BABY®
India
6 months using the app
September 5, 2019

Downloaded the app as we wanted to sync our Etsy products to our Shopify store. At first, it seemed to work great. We ran into some issues with uploading the products to Shopify. We have reached the support team and the representative, Deepti, went above and beyond to help us and fix the problem ASAP. An excellent experience and great customer service. The app works perfectly now! Definitely recommend it!

Zahaav Jewelry
United States
6 months using the app
January 19, 2021

This app helped me migrate my whole eBay store to Shopify. Their support is 24/7 and extremely responsive. They tended to all my needs and questions perfectly

Quality Diamonds of San Diego
United States
6 months using the app
Edited May 15, 2019

The app was really helpful on setting up my website. The support group is also very helpful and always give fast respond! Thank you!

Johnwin
United States
6 months using the app
March 22, 2022

Great service with great support people. The support team helped me with getting my products from eBay to Shopify very quickly.

ARRK ACCESSORIES
United Kingdom
6 months using the app
Edited January 23, 2022

There were some glitches initially on importing the descriptions from my Amazon listings, and after a few rounds of discussion with support, my case was escalated to senior management for resolution. Senior management personally worked with me to resolve the issues and get my >1,500 listing imported into my Shopify store with all items as expected. This and the other CED Commerce apps are well designed, and although still evolving, the support and developers are very quick to help and resolve any issues. I'm very impressed with them and have also been using their Amazon and Ebay apps to connect to my Shopify listings.

Lucky Dog Pet Boutique
United States
6 months using the app
March 27, 2023

So far using the app it’s been great. Customer service is on point, they are always online 24/7 to help with any issues. Recommend if you want to sync your inventory across stores.

SHBA MOVEMENT
United States
6 months using the app