Reviews (585)

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from various marketplaces like eBay, Amazon, and Etsy. It's praised for handling large volumes and accurately importing product details. The app's per-product pricing and 24/7 customer service are also highly commended. Many merchants credit it for business growth and operational streamlining, thanks to its syncing capabilities. Its customization options and user-friendly interface are also well-liked.

January 21, 2022

I am extremely pleased with the customer service from the team at Multichannel Importer. The professional help I received from Deepti, the Business Development Analyst that help me, is beyond what I expected on the online support chat. The App itself is excellent and deserves an A+ We had over 1,000 SKUs imported from Amazon into Shopify, with all the data coming through perfectly, with the team's help, and now we will be able to push these SKU's to other marketplace channels at eBay, Walmart and others. Highly recommend this App, the company, and the team!

Las Glorias de Maria
United States
About 2 months using the app
February 15, 2021

Great app for my store to upload products from Amazon. I had a problem uploading products to my store but the issue was quickly resolved. Ankit helped me out quickly and made sure my issue was resolved. Thank you,

Formula Gamers
Canada
About 2 months using the app
March 13, 2023

good app to import your Etsy listings reduced lot of headache thank you so much for team support speedy replies

Rajbharti Crafts
India
About 2 months using the app
April 2, 2020

A great app and easy to use. The customer support is quick and helpful when required. Highly recommended! Thank you

ukink
United Kingdom
About 2 months using the app
August 19, 2020

EXCELENT service,

The people assisting are pretty helpfull and the answer response is super fast.

LOGER
Germany
About 1 month using the app
Edited September 12, 2019

I am very happy with this app. Big time saver! I am able to import without having to do it for every item

Goddess Energy 22
United States
About 1 month using the app
May 18, 2020

I'm an online seller since 2006 , i never got such great customer service in the past 14 years ! all what u need is to understand how the app works , once you get it you're blessed! Thank you to all the team .

italianskins
Italy
About 1 month using the app
June 29, 2021

I know nothing about websites.. I bought this app to help me add my items to my site. IT was PERFECT to work with AMAZING customer support there for you all the time.. well worth the price!!!

Parker's Treasures
United States
About 1 month using the app
April 23, 2020

Really helpful, good management and real chat support. Everything works fine, import, upload. Recommended

PresentWorthy
Australia
About 1 month using the app
April 5, 2021

I've been selling on ebay for 10 years, but decided to open do my own website, i needed an app that could sync my ebay & shopify stock and to bulk upload all my products from ebay to shopify saving me hours and not having to have separate stock. I had a few complications, as i used webinterpret on ebay, so it imported all my products and not just UK ones, how ever this was no problem, Multichannel Importer managed to separate UK listing to a separate list, then sent the UK list to shopify, Bulk loading my whole inventory from ebay to shopify. Then i had another issue as the template that i used on ebay caused issues with how the description looked on Shopify, But this was no problem for my Multichannel importer staff Deepti , she worked above and beyond to fix this and make the description look correct. The customer service here is amazing, if you are already an Ebayer thats just starting out on shopify this is a must to get your inventory straight onto shopify saving you hours of time for not much ££, absolutely excellent. Thank you Multichannel Importer Team, especially Deepti

Slim Shadies Celebrity Sunglasses
United Kingdom
About 1 month using the app