Featured images gallery
Automate your customer support with Chad AI agent + helpdesk.
Overwhelmed by support tickets? Meet Chad. Our intelligent self-service platform lets your customers resolve most routine issues instantly, 24/7. Designed with you in mind, Chad makes setup a breeze—just copy and paste your store policy, and you’re ready to go. Say goodbye to ticket backlogs, macros, dialog trees, and complex workflows. Say hello to seamless efficiency. Chad takes care of the repetitive tasks, so you can focus on what truly matters—innovating and growing your business.
- A chatbot that just works! AI + always an escape hatch = no more dialog loops!
- Track order and shipping status with over 1,500 couriers supported worldwide
- Let your customers edit their address / items ordered before order gets shipped
- Connects to your support inbox = never miss a ticket again
- Easy set up! The AI automatically learns from your website and old CX tickets.
- Highlights
- Works with the latest themes
Languages
English
Works with
- Gorgias
- Zendesk
- Freshdesk
Categories
Channels
Workflow automation
Pricing
Free
Free
- 1,500 orders per month
- Unlimited agent seats
- Unlimited tickets
- Self-serve Track / Cancel / Edit Order
- Customizable FAQ
Pro
$109 / month
or $912/year and save 30%
- 5,000 orders per month
- Everything in Free, plus:
- Self-serve Edit Shipping Address
- Self-serve Returns & Exchanges
- Returnless Refunds
30-day free trial
Growth
$229 / month
or $1,908/year and save 31%
- 5,000 orders per month
- Everything in Pro, plus:
- AI Agents for live chat
- Brand logo
- Brand colors
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (5)
Chad has really helped us up our customer support game. As a small, family-run business, we’ve always had a hard time keeping up with customer emails.
Before Chad, my husband would block out a couple of hours at the end of each day to tackle support related stuff.
Chad not only cut down on the number of inbounds we have to handle, but our customers are also getting answers faster no matter the hour! It’s truly taken a lot of the stress and burden off our shoulders.
Chad is a chatbot from the future!!
I went from painstakingly tweaking rules and macros in Gorgias to... click click presto hey everything works! I’m not sure what AI black magic Chad uses under the hood, but it’s goooood. I barely did anything and suddenly Chad knows everything about my store policies and products. Totally game-changing! Highly recommend!
Has made managing support inbounds so much easier. We get a lot of questions from customers about our products and Chad answers a huge chunk of it. Literally gave us our lives back
We're a small team that personally manages customer interactions across various platforms, so we are excited to see how Chad uses AI to automate this process while maintaining the quality of our service. The installation process was seamless, and the chatbot has been a game changer in managing common inquiries to free up our team to focus on more complex tasks. We are impressed by how intuitive and customisable the application is! Highly recommend it to small businesses looking to scale on customer support without compromising on service quality.
Pretty good stuff!
Support
App support provided by Chad.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
-
View customers
Customer data
-
Edit products
Inventory, products, or collections
-
Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, returns, or third-party fulfillment
-
View and Sync Discounts
Discount codes and promotions
-
View other data
Custom fulfillment services, locations, or Shopify Markets settings
More apps like this
