Chad: AI Chat Agent + Helpdesk

Chad has really helped us up our customer support game. As a small, family-run business, we’ve always had a hard time keeping up with customer emails.

Before Chad, my husband would block out a couple of hours at the end of each day to tackle support related stuff.

Chad not only cut down on the number of inbounds we have to handle, but our customers are also getting answers faster no matter the ...

I’ve had bad experiences with chatbots in the past where they just end up running rings around the customer and making things worse. Chad, however, is a refreshing exception. It actually resolves most customer issues without fuss. If it’s unsure, it quickly summarizes the issue and I get a notification in my inbox. Exactly what I want from a chatbot!

Pretty good stuff!