Awesome app and amazing support! The app is designed very well and it's clear from studying the app's own forum that feedback from users is being taken into consideration as it evolves. That same forum and the user guide have been good resources for discovering how to customize or add features without the help of a web developer. We've had a few questions during the initial configuration and Simon from Champ has responded quickly each time and has either resolved the issue or has advised us how to best configure to meet our needs. Champ support has been the best we've received from any Shopify app developer to date! Keep up the good work Champ, this app has unlimited potential!
Used this for 9 months hopping it will appear on google search helping my site SEO. Nothing happened. More than that the forum is now full of spamming messages... there are about 3500 messages and repplies... only 200 are real... the rest is spam from robots. I wouldn't recommend it... especially for 29 per month.
It doesn't showup on google. If your purpose is SEO, then this won't show up on google. The main forum page will but not the inside pages or Q&A and all etc.
John Carson Lester Jr DBA TeleDistributors Call Center
I am an American in the Philippines. 9 years now. The crazy thing is Shopify said this app wasn't available to me because I am in the Philippines. But it downloaded it anyways! Actually, I didn't see the non-compatability notice until after I downloaded it. Maybe the developer put that up AFTER he saw a "foreign" order come in! That is a very stupid policy if that is what he decided because there are obviously millions of Americans like myself living abroad. It's a big market!
The app has FAILED to download ANY of my 600+ customers! It is SUPPOSED to download your EXISTING customers into the app. But it utterly failed to do that in my case.
I put in a support ticket almost a day ago. No response yet.
This is not an impressive introduction, although the app does look like it has real potential.
As an American, let me use the app here in the Philippines and provide good and timely customer service and I will give you 5 stars and a rewritten glowing review once you have earned it.
Under my old PureHeartsInternational Shopify account that was on the USA side of Shopify, I have probably written more app reviews than anyone, probably more than 1000 of them. I write great reviews for great developers!
Best Trading Indicator
Very satisfied with the APP
The technical support is one of the best I've seen so far.
Very responsive, patient and helpful
This app is the BEST forum APP for Shopify. Period
Our site lets parents learn to read or improve their reading at home. Champ lets them ask quick questions when they run into difficulties. The other subscribers can see their questions and our responses so they know (A) we're helpful and (B) there's an answer to a problem they either have or may have in the future.
We've had no difficulties with Champ's functions so far. It does what it's supposed to do. It has a lot of features, though, so you may have trouble finding, selecting, or deselecting the features you want. The good news is that EVERY single time I've had a question, Simon at Champ has responded with quick, useful guidance. I'm a happy camper.
Thanks for the review!
It's clean and it works well for my store, www.artatler.com and art marketplace, especially if you are looking to build a light forum like mine. But I don't think it's robust enough for a heavy/extensive forum.
If I may recommend, function to login/sign up should stay within the forum itself (currently it redirect people to the store) and once signed up / logged in, it won't redirect back to the forum.
Also I feel it needs to have sort / sequence function. I needed to click the item one by one to move the sub-forum / category.
Also, ability to quickly edit the formatting i.e bold / italic/ underscore is not present (this made some consistency in input from different moderators)
But overall, this is a useful app, I use it for an add-on function for my store, not for the main function due to its limitation. It does well for a light forum.
Thank you for the app!
Thanks for the review! I'm looking into the possibility of integrating a login section (perhaps as a dropdown) into the forum itself.
For the formatting, everything is done by Markdown format. I'm looking into creating some sort of "editor" section that lets people format the posts easier. This isn't close to being released, but it's definitely in my mind for a future release.
This app is very simple and easy to use. It has an extremely clean design and a great interface. It can be customized just right!
Customer service is great and always there to help, replying fast to each question and solving each problem!
The subscription is a little bit pricey, but as for now I am very happy with it and it was just what I was looking for. A 14-day-trial is a very fair option as it really gives users the right amount of time to get used to the app and clearly see if this is something for them or not.
I hope it will continue to work great and get upgrades and implementations. Really nothing bad to say about it! THUMBS UP
Thanks for your review!
Every month, I create a thread on what features I'll be adding and my progress. Here's the one for May 2019 (https://getchamp.myshopify.com/community/champ/forums/7-support/topics/6404-planned-champ-features-last-updated-may-2019).
I encourage merchants to post replies to there if they have any feature requests.
This is a great forum/message boards application - it is easy to implement and works well immediately with no technical integration. It has all the major functionalities you need in a forum - it is easy to use, organize, and manage. You can set specific permissions on each forum on your site (can anyone post? just users who are logged in? just admins). It is nice to be able to give special privileges for community members to help manage the forum. It looks clean, and works well on mobile as well. It was overall a real pleasure to work with. I've used message boards in a number of previous businesses (the customers in the spaces I sell and interact like forums), and in the past I've looked for this functionality for a Shopify store, but nothing has really worked well before Champ. The integration with user accounts and login is very powerful and valuable for an integrated message board.
Also, I had a formatting issue in using Markdown and contacted the Developer. He got back to me right away and helped me with my specific issue very quickly.
I was a little hesitant to try it out as I didn't see a lot of reviews, but glad I did (and am writing a review now to help address that issue since I am experienced with message boards, and had such a good experience with Champ).
The only thing one should keep in mind is that it doesn't have some features that some other message board systems have, so if there is something specific you need, you should try it out and test it during the free trial period, but Champ has all of the major functionalities one needs for an integrated and professional forum.
Made By Men
App does what we want so far and the guys from Champ do a great job and are adding new features regulary.
We had no need for support as its pretty easy to use and they offer a support forum