Reviews (60)

Overall rating
3.8
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 22% of ratings are 1 stars
January 29, 2025

Solid application when it work but rather expensive.

Feeds sometimes stop working and it takes them days to react to our messages. There‘s no proactive monitoring from their side.

The damages are huge when feeds don‘t work for 48 hours because prices and quantities are not updated on markerplaces.

The support is way too bad for the amount they charge for the subscription.

Pokecard Store
Switzerland
Almost 3 years using the app
Channable replied February 11, 2025

Hi Pokecard Store,

Sorry to hear that you feel that way about our Support department.

We believe our pricing, which has free support included, is a fair and competitive price ...

February 4, 2025

Channable’s Support Is an Absolute Disaster!

The platform might be excellent when everything runs smoothly, but the moment something goes wrong, their support is beyond terrible.

Considering how critical this system is—responsible for exporting all our feeds to marketplaces, Google and Facebook marketing campaigns—their response times are absolutely unacceptable, downright disgraceful, and ...

WeShoes
Israel
Almost 2 years using the app
Channable replied February 11, 2025

Hi WeShoes,

Sorry to hear about your recent experience with our Support.

We have evaluated your situation and we agree that our resolution time should have been better. We ...

December 17, 2024

The app is definitely limited in some ways and takes a lot of time to get used to, but once ready it runs super smoothly. We use it for Shopify and different marketplaces. The support of Channable is really good and they try to give you the best solution.

xenial-shop.de
Germany
Almost 2 years using the app
June 19, 2024

At the begining it seems a bit clunky and for ITs..But it's actually very user friendly if you put some efforts and practice to understand how it works. It's very powerful due the 'rules', which are the core of Channable. This allow you to fix some issues on how your products are displayed on the market places. The support team is awesome, very professional. Also, instead of having your ...

CandyBabe
Bulgaria
3 months using the app
September 10, 2024

Alpine is tevreden met het gebruik van Channable. Met Channable kun je gemakkelijk product data bewerken, feeds maken en API koppelingen opzetten. De goede support is daarbij een dikke plus.

Alpine Hearing Protection
Netherlands
Over 2 years using the app
March 8, 2024

they solved a very specific problem creating a workaround. product is very good but so far support team was even better for us.

X-BIONIC
Switzerland
9 months using the app
June 4, 2024

Great app with a lot of very useful integrations. Currently using it with Amazon, which is working great. The support team is very helpful.

Luxreaders.de
Denmark
3 months using the app
March 10, 2024

Seit bald bereits einem Jahr nutzen wir Channable aktiv für unser Shopsystem. Besonders beeindruckend ist der hilfsbereite und reaktionsschnelle Kundensupport. Ob es um die Einrichtung von Feeds, die Integration mit verschiedenen Plattformen oder die Lösung spezifischer Herausforderungen geht, das Support-Team ist immer zur Stelle!

sneakzmarket
Switzerland
7 months using the app
July 1, 2019

Channable is a great app! I would recommend it to everybody. I use it to send feed to google shopping and some other advertising places and it helps me a lot.

HomeHaves
Netherlands
Almost 7 years using the app
Channable replied October 25, 2019

Hello HomeHaves,

Thank you for the wonderful review! We are happy that our services are doing what you need them to.
If you ever have any questions you know where to find us! ...

August 16, 2018

Tried out several different apps, but when it comes to syncing multiple feeds this one is definitely the best. Bonus points for the great support.

Dedicated Europe
Netherlands
Almost 6 years using the app