Reviews (60)

Overall rating
3.8
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 22% of ratings are 1 stars
July 8, 2022

I'm very happy and impressed with how this app works and the friendly efficient support I have received. We have now successfully integrated with several marketplaces including Amazon. I was apprehensive initially after reading some mixed reviews and have been pleasantly surprised by Channable. The interface is intuitive and there is a good amount of resources you can access to help with the ...

shop.enesco.co.uk
United Kingdom
8 days using the app
October 5, 2023

Mangelhafter Support, mehrfach über 2 Wochen keine Rückmeldung erhalten. Sehr komplizierte Einrichtung. Die Hilfeseiten sind unvollständig und viele Fragen werden dort gar nicht erst beantwortet.

Gockels Food
Germany
About 2 months using the app
February 10, 2021

We tried this app for Spartoo channel. Channable Spartoo template was not valid, so was not able to use it. Couldn't get support from Channable. Support said they are not able to change the template. But it was not working. So had to pay 2 months of fee, no refund, not happy.

Zibi London
United Kingdom
About 2 months using the app
March 13, 2022

I tried to set this app up to sync my orders with different marketplaces, mainly idealo. In order to actually do the sync for orders you need to pay first, which I did and it just didn't work. Apparently channable has not upgraded their API with Idealo (according to Idealo they refuse to..?). Their support is super slow, takes around 3 days to get a reply, asked for my money back, never got a ...

Lapi Retail
Bulgaria
27 days using the app
Edited August 5, 2022

Everything in channable is just so complicated and the help functions are at no help at all. The "bot" seems to misunderstand most issues, there are no live chat function, some help links does not work etc. etc. Channable leaves their customers alone with question mark after questionmark. When sending a mail to ask for more help, I got these messages quoted directly from the mail then send me: “ ...

Octopus Denmark
Denmark
19 days using the app
Channable replied August 10, 2022

Hi Octopus Denmark,
We are really sorry to hear that our service doesn't meet your expectations. As a Self-Help tool we make sure to provide as much free training content ...

January 5, 2024

Funktioniert einwandfrei, toller Support!

ESOMOTO
Switzerland
2 days using the app
June 12, 2021

App is a bit of an interesting piece to work with. setting up the rules is fun, but the end result was for me not impressive. Was unable to successfully connect to Amazon API. The feeds also linking my Google /Bing Ads accounts were not synchronizing with the merchant accounts properly. it was a bit of a headache. and then the bills were coming. Summary, It did not work for me, maybe it would for ...

JASPER
Germany
About 2 months using the app
October 3, 2018

We are having bitter experience ... Support not responding quickly even on Higher plans ...... We want functionality to work as early as possible

KA Fashions
United States
10 days using the app
Edited March 24, 2022

***UPDATE*** Channable's Tech Support reacted within hours and clarified in a DM, that the Hourly Update module is part of the Order Sync add-on module. That level of clarification I have not been able to distill from their page unfortunately and wasn't able to discover in the test account. In consequence I've updated the rating and added another star. ******************************************** ...

Holzflitzer.de
Germany
About 15 hours using the app
October 14, 2017

you have no trial period for your app?
how do i know your app is not a big joke just like the rest ive tried?
you charge immediately? this is not good

Sensualtoys Com
United States
36 minutes using the app